Request a RefundShare your thoughts about the RPP program The City of Calgary is currently reviewing its Residential Parking Permit (RPP) program to improve customer service, increase long-term financial stability, and ensure efficient use of street space. The City wants to understand how the RPP program is, or is not, meeting your needs. Provide input by completing a short survey here: www.calgary.ca/rpp How to Request a RefundPlease click Request a Refund to fill out an email application. Or fill out this Customer Refund form and e-mail it to parkplusadmin@calgaryparking.com . You can also email parkplusadmin@calgaryparking.com or fax 403-537-7001 with the following information:
In the case of pay machine malfunctions, the pay machine will be checked and customers will be contacted regarding the outcome. Account Closures and RefundsIn the event ParkPlus cell phone customers wish to close an existing ParkPlus cell phone account, customers may submit their request by emailing parkplusadmin@calgaryparking.com or by faxing 403-537-7001. Once this request has been received, the ParkPlus administrator will contact you regarding your request. |