Information | Parking tickets scam alert

We've been informed about fake parking tickets being printed and placed on vehicles, falsely claiming to be from Calgary Parking. If you receive a parking ticket, you can verify it is genuine using the link below or by contacting us at 403-537-7000. If you have any information or witness individuals distributing these fake parking tickets, please report it to the Calgary Police Service (CPS) non-emergency line at 403-266-1234.

Verify parking tickets

Appeal a ticket | Calgary Parking

Appeals

If you believe you have received a parking tag or infraction notice in error, you may want to request an administrative review/appeal. 

There are two ways to appeal:

  • Calgary Parking Administrative Review

    For tags and infraction notices with data entry, signage or officer errors.

    You also may appeal a violation ticket with us up to 10 days before the court date and once it has been issued, it must be appealed by email.

    If an appeal is successful, your ticket will be cancelled.

    During the early payment incentive period, starting the appeal process will pause the fine payment schedule. If your appeal is unsuccessful, the fine payment schedule resumes on the day you are contacted about the review results. You will have seven days to pay the fine at the paused amount or you can wait for the violation ticket to be issued and contact the Provincial Traffic Court by the first appearance date.

  • Traffic Court

    For Violation Tickets appealed due to compassionate reasons (e.g. health, medical, etc.) or mitigating circumstances (e.g. stopped for a minute, volunteering, etc.).

    Successful appeals may result in having the fine amount reduced, payment extension or cancelled entirely.

    If you are appealing your ticket due to personal or situational reasons, or you want to request a fine reduction or make payment arrangements, please wait until you receive your Violation Ticket and follow the Traffic Court process. A violation ticket must be received prior to contacting the Traffic Court. Court instructions must be followed regardless of Administrative Review status.

Please note that only unpaid tickets can be appealed.

Contact us

Administrative review process


1. Make an appeal request

Make an appeal request with supporting evidence.

Online form

Tags and infraction notices only.

Use the online form to submit an appeal request (one request per ticket). Submitting online will automatically pause the early payment schedule.

  • Ticket number
  • Licence plate number
  • Your contact information
  • Details of the error(s) made and supporting photographs
  • First 6 and last 4 digits of your credit card number (if proving a purchase was made)
  • Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)

By email

Tags, infraction notices, and violation tickets.

If a violation ticket has been issued, your request must be received no later than 10 calendar days before to the first appearance date.

  • Ticket number
  • Licence plate number
  • Your contact information
  • Details of the error(s) made and supporting photographs
  • First 6 and last 4 digits of your credit card number (if proving a purchase was made)
  • Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)

In-person form

Tags and infraction notices only.

Bring the following to the Impound Lot (400 39 Ave. S.E.):

  • Ticket
  • Your contact information
  • Details of the error(s) made and any supporting documentation
  • First 6 and last 4 digits of your credit card number (if proving a purchase was made)
  • Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)

By letter

Tags and infraction notices only.

You may also mail or fax an appeal request:

  • Ticket
  • Your contact information
  • Details of the error(s) made and any supporting documentation
  • First 6 and last 4 digits of your credit card number (if proving a purchase was made)
  • Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)

Fax: 403-537-7001

Mailing address:
400 39 Avenue S.E.
Calgary, AB T2G 5P8

Where to find your ticket number

Sample parking ticket (tag)
Sample parking ticket (tag)
Sample photo ticket (infraction notice)
Sample photo ticket (infraction notice)
sample violation ticket
Sample violation ticket

2. We will investigate

We will investigate and provide a decision within 14 business days. To check the status of your request:

Online form

Make sure you have:

  • Ticket/tag number
  • The referenced licence plate number

By phone

Make sure you have:

  • Ticket/tag number
  • The referenced licence plate number

3. You will be notified

Once a decision has been made, you will be notified of the results and any follow-up instructions.

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