Report a Pay Machine

Share your thoughts about the RPP program

The City of Calgary is currently reviewing its Residential Parking Permit (RPP) program to improve customer service, increase long-term financial stability, and ensure efficient use of street space. The City wants to understand how the RPP program is, or is not, meeting your needs. Provide input by completing a short survey here: www.calgary.ca/rpp

Pay Machine Problems

We apologize for any inconvenience due to a pay machine problem. To ensure that you have a valid parking payment, please proceed to another pay machine to make payment using one of the functioning payment methods provided. Payment can be made at any ParkPlus pay machine located in the same pricing area as where you are parked. Or, you can use the Virtual Pay Machine to make a payment.

How to Report a Pay Machine Problem

To report a pay machine problem, please make note of the machine id located on the top left hand side of the display.

Please email parkplusadmin@calgaryparking.com to report a Pay Machine Problem.

Alternatively, please call 403-537-7275 and press * then option 2.