Vehicle Release Policy for Tow Truck Drivers

If you return to your vehicle while the tow truck driver is in the process of towing or preparing to tow it, your vehicle can be released on the spot at no charge if the tow truck operator is satisfied with the following:

  • You are the vehicle owner or you have authorization to use the vehicle.
  • The vehicle is properly registered.
  • You will immediately move the vehicle from the parking infraction area.

If the tow truck operator has moved completely away from the parking location, you can still have your vehicle released at the scene; however, you will owe the full towing fee to the tow truck operator. The fee must be paid to the tow truck operator before your vehicle will be released.

The tow truck operator will call a Peace Officer to resolve any disputes.