Calgary Parking Authority Terms of Use

Share your thoughts about the RPP program

The City of Calgary is currently reviewing its Residential Parking Permit (RPP) program to improve customer service, increase long-term financial stability, and ensure efficient use of street space. The City wants to understand how the RPP program is, or is not, meeting your needs. Provide input by completing a short survey here: www.calgary.ca/rpp

CPA Services & Accounts

Full descriptions of Calgary Parking Authority (CPA) services can be found throughout the site. Notwithstanding these general Terms of Use, a particular service may also be subject to specific conditions of use prior to its use or purchase.

Users of CPA services and account holders acknowledge that they have seen, read and agree to the terms, conditions and associated disclaimer(s) visible on the particular service page (including on any and all supporting documents made accessible through any hyperlinks on such pages) and these Terms of Use. If hyperlinks are, for any reason, inaccessible, the customer will contact the CPA and ensure that these documents are made available to their satisfaction prior to use or purchase.

The CPA makes no warranty whatsoever, either expressed or implied, as to the nature or quality of the services it provides.

Any and all prices, administration fees, or any other fees charged by the CPA are subject to change without notice. 

Customers are responsible for the safekeeping of user account IDs, passwords and security of account access. Users must ensure they are employing secure browsers and reputable ISP providers.

CPA customers may elect to be kept informed of changes and new services by indicating this in a checkbox where provided. Customers who wish to be removed from this service may do so by indicating this in the checkbox itself, or by contacting us directly.

If you have any questions or comments about the content of this website, please contact the CPA by using our toll free number at 1-888-544-4011 or by any other method set out in the ‘Contact Us’ page.

The Terms of Use & Privacy Statement are subject to change without notice.

Secure Payment

The CPA does not collect credit card information.  Instead credit card information is collected by a third party payment processer in compliance with Payment Card Industry (PCI) standards. For information regarding secure payment and privacy issues relating to your credit card information, contact your financial institution.

The use of illegal, invalid, expired or other payment methods where insufficient funds exist are subject to all fees incurred by the CPA, an additional administrative fee of $25.00 and a denial of services at the CPA's sole discretion without notice.  

While the CPA is PCI compliant to ensure industry standard measures are taken to protect credit card information, customers pay for CPA services at their own risk. 

Site Security

The CPA uses industry standard encryption to protect your personal information. For site security purposes, the CPA employs software programs to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage. 

Cookies

The CPA uses cookies to provide a better user experience.  If you choose, you can opt out by turning off cookies in the preferences settings in your browser. 

Use of CPA Website Information

Customers who wish to publish any material extracted from the content of this site in any medium, must seek permission from the CPA (see the ‘Contact Us’ page).

Customers are not permitted to use any part of the content of this site to develop or derive any data product or data service for distribution or commercial sale, without a license to do so.  If a license is granted, the source of the data must be acknowledged in all such documents and communications, including on Internet sites, by providing the following source citation at the bottom of each table and graph:

Source: The Calgary Parking Authority, full URL of source pages, and 'date of extraction'.

Further, the following notice should appear, in an appropriate area, in any document or Internet site that includes selections of the content of this site: 

Calgary Parking Authority information is used with the permission of the Calgary Parking Authority and The City of Calgary. Customers are forbidden to copy the data and redistribute it in the original or modified form, for commercial purposes, without the express written permission of the Calgary Parking Authority.

No content on this site nor any right granted herein shall be sold, rented, leased, lent, sub-licensed or otherwise transferred to any other person or organization.

The CPA makes no warranty whatsoever as to the accuracy of information on its website.

Cancellation or Inactive Accounts

Any service cancellations or account cancellations by the customer of any services provided by CPA may be subject to an administration fee of $25.00 that, in some cases, may be deducted from current accounts or from pending refunds.

Inactive user accounts are accounts without any activity for twenty-four (24) consecutive months and may be closed without notice. 

Applicable Law

Parking is controlled by 'traffic control devices' as defined in the Alberta Traffic Safety Act. Parking and traffic regulations are found in the Traffic Safety Act, the Calgary Traffic Bylaw and the Calgary Parking Bylaw. Paying for parking does not alleviate the vehicle operator's responsibility to park legally, in accordance with posted signs, at all times.

The CPA website is controlled from its office within the Province of Alberta, Canada. The website can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Alberta, by accessing the CPA website, the customer agrees that all matters relating to access to, or use of, the website or any CPA services, shall be governed by Alberta law and the federal laws of Canada applicable in the Province of Alberta. The customer also agrees, and hereby submits, to the exclusive personal jurisdiction and venue of the courts of the Province of Alberta and acknowledges that the customer does so voluntarily and is responsible for complying with local laws.

When licensing the use of services through the CPA website, the contract is considered to be executed within Alberta, Canada.

Copyright. All Rights Reserved.

Use of this site signifies your agreement to the above Terms of Use and CPA’s Privacy Statement.

ParkPlus Terms of Use

Click here for the ParkPlus Terms of Use.