About Us

Network Maintenance Notice: November 1 

The Calgary Parking Authority is performing necessary planned maintenance of our network from Sunday, November 1st at 9:00PM until 1:00AM on Monday, November 2nd. During this time, no ParkPlus online services will be available, including MyParking Services, the MyParking app, text-to-park, call-to-park, and parkplus.ca.   

No payment is required for on-street parking on Sunday, November 1st. Pay machines will continue to be available to make payment in CPA operated parkades and surface lots. 

Please note that our Customer Solutions Centre hours on November 1st are 8:00am-9:00pm (phone 403-537-7100, option 2 to speak to a representative).

We are located at 620 - 9 Ave SW in downtown Calgary. See our Contact Information and Hours of Operation.

Who is the Calgary Parking Authority?


The Calgary Parking Authority fulfills the City of Calgary's parking mandates and implements the municipality's parking policies by managing on- and off-street public parking facilities, enforcement programs and providing parking advisory services.

Today, the Calgary Parking Authority uses leading-edge technology to provide public parking on-street, in parkades and in surface parking lots. We operate without using any municipal tax revenues.

What does the Calgary Parking Authority do?


Helping build a better Calgary

Report to the Community

Our Mission

To contribute to vibrant, safe and accessible communities by managing and administering parking resources.

Our Vision

All of The City of Calgary’s parking resources working to create optimum economic and social benefits for the communities we serve.

Our Values

Creating safe and healthy environments – we work to maintain, protect and enhance the safety and well-being of employees, customers, and the general public in our facilities, on City streets, and in our workplace.

Collaborative problem solving – we work proactively, with internal and external stakeholders, to understand diverse perspectives, balance competing interests, and find creative solutions.

Expert parking management – we strive to be leaders and are knowledgeable about the parking industry and the CPA to ensure that the information we share, and the solutions and advice we provide, is accurate, consistent, helpful and accessible.

Proactive, continuous improvement – we take action and support each other to build on our experiences and find new, better ways of doing things.

Accountable to the public interest – we are good stewards of public resources, are a positive presence in the community, and do what we say we are going to do.



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