Warning | Scam alert

We've been informed of text messages claiming to be from Calgary Parking requesting payments for unpaid tickets. Please be advised that Calgary Parking and The City of Calgary DO NOT use text messages for ticket notifications or payment requests. Please report any suspicious texts to the Canadian Anti-Fraud Centre. If you have been impacted financially by this scam, please promptly inform the Calgary Police Service via their non-emergency line at 403-266-1234.

Canadian Anti-Fraud Centre
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Contact us | Calgary Parking

Contact us

For questions, concerns, or support, we're happy to help. TTY text telephone services are available by calling 711.

General inquiries

403-537-7000
parking@calgary.ca

Hours:
Mon to Fri: 8 a.m. to 8 p.m.
Sat to Sun: 9 a.m. to 5 p.m.
Holidays: Closed

Reporting an illegally parked vehicle

403-537-7000, option 3 (please note that reports can be taken by phone only)

Mon to Fri: 6 a.m. to 12:30 a.m.
Sat to Sun: 8:30 a.m. to 12:30 a.m.

Holidays: See holiday hours

In-person services/ Mailing address

Impound Lot
400 39 Avenue S.E.
Calgary, AB T2G 5P8

Hours:
Mon to Fri: 8 a.m. to 8 p.m.
Sat to Sun: 12 p.m. to 4 p.m.
Holidays: Closed

Scams

Example of a scam message

Calgary Parking and The CIty of Calgary do not use text to communicate with customers regarding ticket notifications or payment requests. Please report any suspicious texts to the Canadian Anti-Fraud Centre. If you have been financially impacted by a scam, please report this to the Calgary Police Service non-emergency line at 403-266-1234.

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MyParking App

For the best rates, session notifications and an easy to find parking map, download the MyParking App:

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