In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) location remains open with reduced hours of 8am to 8pm Monday to Friday and from 12noon to 4pm on weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember that payment can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The City of Calgary introduced a temporary 30 minute grace period for curbside parking from April 09 - May 31, 2020. Effective June 01, 2020 regular parking rates apply.
A three-month temporary permit is available to those who are moving into a Residential Parking Zone from another state or province. This temporary permit is to allow you time to apply for Alberta Vehicle Registration at the Calgary address where a Residential Parking Permit is required.
To obtain the temporary permit, you must provide a current out-of-province registration and official proof-of-residence in Calgary within the required parking zone. Handwritten receipts or letters are not accepted. Three month temporary permits are not able to be extended.