Resident - Vehicle Specific Permit
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
You cannot sell, trade, give away or allow any person to use your permit. This is in accordance with City of Calgary Bylaw #26M96.
In the online Residential Parking Permit system, permits are valid for two years from the date of issuance.
The fine for parking in a residential parking zone without displaying a valid permit is $75. Please read all posted signs for the zone specific restrictions in your area.I drive a company registered vehicle. Can I get a parking permit for it?
A personally registered vehicle can not be claimed as a company vehicle unless it states the company name on the registration. No permits will be given to vehicles that weigh over 4,500 kg.I am a dual resident with one of my residences outside of Calgary. Can I get a parking permit?
Visitor parking permits are only valid within 150 metres of the resident’s address. These permits are not valid in ParkPlus zones or where other parking restrictions apply.Why can't I get visitor permits for my apartment?
According to Calgary Traffic Bylaw 26M96, section 24 (1) only a person who resides in a single detached dwelling, semi-detached dwelling, duplex, rowhouse, or townhouse may apply for a visitor parking permit.
Residents who live in a qualifying building containing five suites or more within a residential parking zone may apply for a short-term temporary permit for an out-of-town guest by providing proof that the resident lives at the address where the permit is required and the out of town guest's vehicle registration.Can I use residential parking and visitor permits in ParkPlus zones or in any other restricted parking zones?
The residential parking permits are not valid in ParkPlus zones, in "No Stopping" zones, or other restricted areas such as loading zones, handicap zones or no parking areas around schools. Your Residential Parking Permit is valid within your designated zone only. Residential parking permits allow you to park in residential parking zones and time-restricted parking zones. As long as you obey traffic bylaws, you may park anywhere in the restricted area or zone for which you have a permit. Visitor Permits are only valid within 150 metres of the resident’s address.
If you have a permit and you sell your vehicle, cancel the Residential Parking Permit in your online account. Visit permits.calgaryparking.com for more information.
If you are purchasing another vehicle you may obtain a permit for the new vehicle with the updated vehicle registration.
If you have a permit and you move, cancel the Residential Parking Permit in your online account. Visit permits.calgaryparking.com for more information.
Two reports from the Transportation Department (LPT2005-41 and LPT2006-20) were submitted to City Council and made the recommendation to charge for permits over two per address based on the results of a public consultation undertaken by the Transportation Department.
There were concerns from citizens regarding residents with multiple vehicles using an inordinate amount of parking space and an initiative to charge for these additional vehicles was endorsed. It was passed by City Council in 2006 and the bylaw was amended.
This change is the result of a revision to the Calgary Traffic Bylaw 26M96 under section section 22 (4)(b):
The Calgary Parking Authority is authorized to issue residential parking permits per Dwelling Unit as follows:
(a) 2 permits at no cost, and
(b) additional permits upon payment of a fee.How do customers know about the fee?
The fee for additional parking permits came into effect on November 1, 2011. In addition to this information being provided on our website and on the online RPP system, should a resident apply for or renew their permit in person at our main office they will be notified of any fees associated with third or additional permits.How much does each additional residential parking permit cost?
Please refer to the fee schedule to determine the cost of each additional residential parking permit. Please note that GST is excluded and will be applied at time of purchase. Permits are valid for two years and this cost is reflected in the fee schedule. Fees can be paid online or by debit, cash, cheque (payable to the Calgary Parking Authority), or credit card (M/C, Visa, AMEX). There is no limit on the number of additional vehicle-specific permits that can be purchased, as long as the customer is willing to pay for them. No additional visitor permits can be obtained.
In the online residential parking system, you must cancel the existing permit for the old licence plate in your online account and then apply with the vehicle registration for the new licence plate so that a digital permit attached to the new plate can be issued.