Non-Resident Landlord Permit
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
A non-resident landlord visitor permit is issued to the owner or manager of a rental unit. This permit may not be activated for more than one vehicle at a time.
A non-resident landlord visitor permit is for occasional usage only and is not to be used day after day. It is not to be used by the landlord to park their vehicle at the residence while not attending at the residence.
Only one non-resident landlord permit can be issued for a property regardless of the number of owners on the tax bill/assessment (condo units may have multiple non-resident landlord permits issued if there are different owners of different units).How do I apply for a non-resident landlord visitor permit?
A non-resident landlord needs to present one of the following:
Non-resident landlords are eligible for one non-resident landlord visitor permit that may not be activated for more than one vehicle at a time. This is the only type of visitor permit non-resident landlords are eligible for.
A person who resides at an address that qualifies for visitor permits may apply to the Calgary Parking Authority for a visitor parking permit.