Request A Receipt

Residential Parking Permits are Going Digital!

Starting on August 1, 2017, residential parking zones are being transitioned to the online RPP system as zones come up for renewal. Click here to find out more.

How to Request a Receipt

If you have made a ParkPlus payment and did not receive a receipt for your transaction, you may request a copy of the receipt.

Please send an email to or fax 403-537-7001 with the following information:

  • date
  • license plate
  • amount of transaction
  • method of payment (i.e. ParkPlus pay machine, Virtual Pay Machine, or ParkPlus account)
  • contact information

Our Customer Service Administrators will provide you with a replacement receipt once they have verified your transaction.