Request A Receipt

OFFER EXTENDED! MyParking App Promo: $10.00 day MAX fee rate from 6:00am to 6:00pm, Monday to Friday. This rate is only available on online payment platforms (MyParking App and Virtual Pay Machine) at Lot 55, 58, 61 and 75. Active until June 30, 2023.

How to Request a Receipt

If you have made a ParkPlus payment and did not receive a receipt for your transaction, you may request a copy of the receipt.

Please send an email to parkplus@calgary.ca or fax 403-537-7001 with the following information:

date
licence plate
amount of transaction
method of payment (i.e. ParkPlus pay machine, Virtual Pay Machine, or ParkPlus account)
contact information

Our Customer Service Representative will provide you with a replacement receipt once they have verified your transaction.