Request A Receipt

Share your thoughts about the RPP program

The City of Calgary is currently reviewing its Residential Parking Permit (RPP) program to improve customer service, increase long-term financial stability, and ensure efficient use of street space. The City wants to understand how the RPP program is, or is not, meeting your needs. Provide input by completing a short survey here: www.calgary.ca/rpp

How to Request a Receipt

If you have made a ParkPlus payment and did not receive a receipt for your transaction, you may request a copy of the receipt.

Please send an email to parkplusadmin@calgaryparking.com or fax 403-537-7001 with the following information:

  • date
  • license plate
  • amount of transaction
  • method of payment (i.e. ParkPlus pay machine, Virtual Pay Machine, or ParkPlus account)
  • contact information

Our Customer Service Administrators will provide you with a replacement receipt once they have verified your transaction.