In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) location remains open with reduced hours of 8am to 8pm Monday to Friday and from 12noon to 4pm on weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember that payment can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The City of Calgary introduced a temporary 30 minute grace period for curbside parking from April 09 - May 31, 2020. Effective June 01, 2020 regular parking rates apply.
ParkPlus cell phone account holders can also start a parking session online.
Using this feature, called "Online Activations", cell phone account holders can set up parking sessions for dates and times in the future*, making this feature particularly useful for businesses wishing to pay for their customers' parking.
How it Works
Click here for full instructions on how to set up an Online Activation.
*Please note that parking availability is on a first-come, first-served basis and space is not guaranteed. No refunds will be issued if a session is activated and the space is not used or if an alternative location is used. Payments can be back-dated a maximum of 2 hours, in 15 minute increments.
**A minimum purchase still applies to all online activation parking sessions. This minimum purchase amount will vary depending on the zone number for which the session was activated.
Want a demo or more information?
Our ParkPlus staff are also happy to visit you at your place of business to provide a demonstration so that you can see firsthand how this feature might benefit your business. To request a demonstration or find out more about Online Activations, please contact our ParkPlus staff by phone at 403-537-7275 or email: firstname.lastname@example.org.