Carpool / Carshare
In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The Calgary Parking Authority Carpool Parking Program allows carpool parkers enhanced access to monthly waiting lists.
Under the CPA carpool program, 50% of all new monthly contracts may be allocated to vehicles with two or more occupants.
The carpool program is part of the CPA's effort to reduce Calgary's carbon footprint and is a simple way for people to save money, reduce congestion and conserve energy while benefiting the environment.
To sign up for the carpool wait list,* you will require the following information:
*Note: Monthly carpool contract holders may be subject to monitoring to ensure they are in compliance with the terms of the contract. The Calgary Parking Authority reserves the right to cancel the contract at any time should the contract holders fail to comply with the terms as set out in the contract.
**Note: Carpool wait lists are available for CPA parkades only. Please click here to see our parkade locations.