Accessible Parking Awareness Campaign
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
Each year, the Calgary Parking Authority runs an Accessible Parking Awareness Campaign to help educate Calgarians on the importance of leaving designated stalls for those with disabilities.
The campaign starts on Accessible Parking Awareness Day (usually the last Thursday in November) and runs through the month of December. Particularly during the holiday season, accessible spaces are a necessity - not a privilege for those with disabilities. Please be courteous and leave accessible spaces for those who truly need them.
There's a spot for everyone in Calgary.
Penalty for parking illegally in a designated stall
The fine for parking illegally in an accessible stall is $200 if paid within 10 days, $250 if paid within 30 days and $300 after that time. This fine came into effect on January 1, 2011.
Reporting abuse of a parking placard
Please make a written report of the occurrence and record all details of the incident, including the date, time, place, vehicle license number and description and submit the information to:
Registry Services, Alberta Government Services Building
710 - 4th Avenue SW, Calgary T2P OK3
For more information on accessible parking, click here to access our accessible parking brochure or call us at 403-537-7000.