Calgary Parking Authority 

The Impound Lot (400-39 Ave SE) remains open with reduced hours of weekdays from 8am to 8pm and 12 noon to 4pm weekends and statutory holidays. This may result in longer than usual wait times for customer service support. We thank you for your patience. Remember ticket and/or permit payments can be made online from the safety and convenience of your home (please note, towing and storage fees must be paid in person at the Impound Lot to secure the release of a vehicle). 

CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.

We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage Residential Parking Permits and top up your ParkPlus account.


Family Day - Monday, February 15, 2021- Payment is not required for on-street ParkPlus zones and holiday rates will be in effect in select CPA surface lots and parkades. Regular rates will be in effect at Calgary Zoo and Heritage Park. The Impound Lot will also be closed.

Click here to view the Calgary Parking Authority's General Terms of Use and ParkPlus Terms of Use

Connect with Us

You can email your questions and feedback to improveservice@calgaryparking.com or find all of our contact information here.

The CPA is using social media to enhance our customer service by answering questions and responding to concerns, and providing valuable parking-related updates.

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New Edmonton Trail Zones & Requirements

The CPA believes in building a better Calgary by working collaboratively to support the current and future parking needs of the communities we serve.

In December, as part of The City of Calgary’s Edmonton Trail improvements project, the Roads department installed maximum time limit and no stopping signage along the north and south lanes of Edmonton Trail NE from 7th Ave to 14th Ave NE to support a smooth flow of traffic and encourage efficient curbside utilization. Though no payment will be necessary at this time, registration is now required.

The CPA supports this project via enforcement and through online registration services. ParkPlus pay machines will not be installed in these new zones. Registration will be accessible through the MyParking app, Text to Park, Call to Park and our Virtual Pay Machine (VPM).

For more info, please visit The City of Calgary's website.

15 Minutes of Free Parking!

The City of Calgary and the CPA are offering 15 minutes of free on-street parking in Calgary's Business Improvement Areas (BIAs) and Business Revitalization Zones (BRZs). This promotion supports local businesses by accommodating expanded curb side pick-ups and deliveries given the latest COVID-19 restritctions.

How does it work? Simply start a session using one of our easy, quick and sanitary options: the MyParking app, Call to Park and Text to Park (all require a ParkPlus account). Calgarians can also register at a ParkPlus pay machine, if they prefer.

And don't forget to check out our Local Deals feature if you're using the MyParking app: it connects users with exclusive local deals from businesses they know and love! For more information on this promotion, please CLICK HERE. This promotion remains in effect until further notice. 

High Park

The CPA is proud to support High Park and the Beltline Neighbourhoods Association’s (BNA) vision for this utilitarian community space; the top floor of our City Centre Parkade (Lot 25)! High Park celebrates placemaking across Calgary and highlights the importance of interactive public art spaces that contribute to our beautiful city.

For more information, please visit: www.beltlineyyc.ca/highparkyyc or submit a rental request on our Event Rentals page.

On-Street Parking

Plan your trip downtown with our On-street Occupancy map. Using ParkPlus transaction data, the map provides a guideline for on-street parking availability. The map also provides ParkPlus zone information including parking rates and time restrictions.

Off-Street Parking

You can view the locations of all parkades and surface lots, along with their rates, here.

Our 2021 Sponsorship Program is Now Open!

Do you have a project in the works that supports PARKING, MOBILITY &/or TRANSPORTATION? Tell us about it! Our 2021 Sponsorship Program is now open: CLICK HERE for submission info, evaluation criteria & more.

Local Deals

Our Local Deals feature is LIVE on the MyParking app. Local Deals connects users with exclusive offers from Calgary businesses they know & love. The feature, which appears when you start a ParkPlus parking session, unlocks coupon codes you can use at your favourite participating business. Local Deals allows us to support other local businesses while delivering new functionality to our app users; a win-win! For more info, click here.

Our Annual Report, 'Report to the Community'

The Report to the Community are our highlights for the year 2019.

Interested in joining the CPA team? 

Click here for career opportunities.