Welcome to the Calgary Parking Authority

Notice: CPA will refund all tickets issued and parking fees charged in 7 a.m. pricing areas from August 1 to December 16, 2016

Following the discovery of a discrepancy between parking policy changes approved by City Council earlier this year and the Calgary Traffic Bylaw, the Calgary Parking Authority will be refunding any tickets or parking charges that were paid in the affected pricing areas from August 1 to December 16, 2016. 

  • Customers who paid by credit card or cash at the pay machines or used the Virtual Pay Machine option between 7 a.m and 9 a.m. during this timeframe should email their name, phone number and license plate to refunds@calgaryparking.com to obtain a refund.

  • ParkPlus cellphone account holders who made payments in the 7 a.m. pricing areas will receive an automatic credit to their account for any sessions they activated during that time frame. No action is required from the customer.

  • Any violation tickets that are currently in the court system will be withdrawn immediately.  Any convictions which have been obtained will be quashed with any fine amount paid to be refunded back to the customer. 

  • Any payments made to CPA for parking tags will be refunded. No action is required from the customer.

The bylaw was amended on December 19, 2016 to allow for the extension of paid parking to 9:00am. As a goodwill gesture, CPA has suspended enforcement in the 7 a.m. zones until January 2, 2017. As of January 2, 2017, payment must be made in the 7 a.m. paid parking areas.

Pay Using Visa Checkout

Paying online? You can now use your Visa Checkout account on the CPA website! This payment option is now available for adding funds to your ParkPlus account, using the Virtual Pay Machine and paying tickets online

Monthly Parking Available

We currently have monthly parking available! Available locations include: James Short ParkadeCity Centre Parkade, Centennial Parkade, Lot 58 and Arts Commons Parkade and more! Click for more information on How to Apply.

Notice: Paid Parking Begins at 7:00am Monday-Friday in Certain On-street Areas

Paid parking has been extended to 7:00am Monday to Friday in three pricing areas downtown. Please click here for more information.

On-street Occupancy Map

Plan your trip downtown with our On-street Occupancy map. Using ParkPlus transaction data, the map provides a guideline for on-street parking availability. The map also provides ParkPlus zone information including parking rates and time restrictions.

Connect with Us

The CPA is using social media to enhance our customer service by answering questions and responding to concerns, and providing valuable parking-related updates.


Have a question?

You can email your questions and feedback to improveservice@calgaryparking.com.

Interested in joining our team? Click here for career opportunities.