Calgary Parking Authority
In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Our relaunch is underway! Centennial, City Centre, McDougall & James Short parkades are open to the public with new measures to protect customers & staff. We have contactless service options (hello, MyParking app!) AND for a limited time we're extending a new special offer for our new normal; a BOGO monthly parking rate in select lots! Click for more information on How to Apply.
Connect with Us
The CPA is using social media to enhance our customer service by answering questions and responding to concerns, and providing valuable parking-related updates.
Plan your trip downtown with our On-street Occupancy map. Using ParkPlus transaction data, the map provides a guideline for on-street parking availability. The map also provides ParkPlus zone information including parking rates and time restrictions.
The Calgary Parking Authority wants to give back to it's community, and the revamped sponsorship program is one way to do it. If you have a project that needs funding and is related to parking, transportation or mobility, you might be eligible for funding. Click here to learn more.