Calgary Parking Authority 

COVID-19 Update

In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time. 

As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SEis actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns. 

The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.

To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.  

Click here to view the Calgary Parking Authority's General Terms of Use and ParkPlus Terms of Use

Connect with Us

You can email your questions and feedback to improveservice@calgaryparking.com or find all of our contact information here.

The CPA is using social media to enhance our customer service by answering questions and responding to concerns, and providing valuable parking-related updates.

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Available Monthly Parking

We currently have monthly parking available! Available locations include: James Short ParkadeCity Centre Parkade, Lot 58Arts Commons Parkade, Riverwalk Parkade (Alt Hotel) as well as Monthly Motorcycle Parking! Click for more information on How to Apply.

On-Street Parking

Plan your trip downtown with our On-street Occupancy map. Using ParkPlus transaction data, the map provides a guideline for on-street parking availability. The map also provides ParkPlus zone information including parking rates and time restrictions.

Off-Street Parking

You can view the locations of all parkades and surface lots, along with their rates, here.

Interested in joining the CPA team? 

Click here for career opportunities.

EV Charging Stations

Electric vehicle ownership is on the rise and we want to help keep you moving. The CPA and City of Calgary have partnered to expand the number of charging stations in our parkades. Click here to learn more.  

CPA Sponsorship Program

The Calgary Parking Authority wants to give back to it's community, and the revamped sponsorship program is one way to do it. If you have a project that needs funding and is related to parking, transportation or mobility, you might be eligible for funding. Click here to learn more. 

Our Annual Report, 'Report to the Community'

The Report to the Community are our highlights for the year 2018.