TELUS Spark and ParkPlus

COVID-19 Update

In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time. 

As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SEis actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns. 

The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.  

TELUS Spark Member Parking

Parking is complimentary for all TELUS Spark members with online registration. Once you've added and activated your license plate(s), you can park one of your activated vehicles at Spark any time you visit with no need for further action.

New TELUS Spark Members

  1. Go to and click Welcome
  2. This will lead you to the Parking Services login page, click Create Account
  3. Fill out the following information:
    • First Name
    • Last Name
    • E-mail
    • Password
  4. Click Sign Up
  5. An e-mail will be sent to you, please follow the instructions on the e-mail to confirm your e-mail and activate your account

Note: If you have an existing Residential Parking Permit, Calgary Zoo or Heritage Park parking services account, you can use the same login credentials.

How do I register my TELUS Spark Membership Parking?

  1. Go to and sign in
  2. Click My Permits and on the left hand side click Register Membership
  3. Enter your last name and your TELUS SparkMember ID and click Submit
    • The last name must match the last name on your membership card
    • If you don't have your Membership ID, please contact TELUS Spark at 403-817-6800

How do I add and activate my licence plate(s)?

  1. Go to  and sign in
  2. Click My Permits and on the left hand side click Manage Permits
  3. Click on Edit My Licence Plate List
  4. Under New Plate, enter your licence plate number and province/state and click Add Plate. Once you click Add Plate the licence plate will automatically be activated.
  5. If you have more than two plates on your profile, you'll be prompted to select which you'd like to have active session(s) by clicking the adjacent switch (it'll turn green.)
  6. Don't forget to click Save when you're done!

Ensure the correct plate(s) and active session(s) are up-to-date prior to parking at TELUS Spark.

Is there a daily parking limite?

Members who have registered for parking priviliges receive free parking 24 hours a day, year-round.

How many licence plates can I register?

TELUS Spark members can have one (1) vehicle eligible for free parking at a atime, up to two licence plates activated at a time, and multiple plates loaded on your profile. Before you park at Spark, ensure the correct licence plate(s) are activated in the system. 

How long is my parking valid for?

Once you've registered and activated your licence plate(s), you'll maintain your parking privileges at TELUS Spark until your membership expires. Your parking priviliges will continue when you renew your membership, provided there are no changes to your Member ID.

Membership Renewals

Existing TELUS Spark Members who have registered their licence plate(s) with Online Membership Parking System are not required to take action when they renew their TELUS Spark memberships, provided they renew before membership expiry. All members who have renewed their memberships can continue to use their existing TELUS Spark Online Membership Parking account to make any required changes to their TELUS Spark parking information, including updating their licence plate information.

Enjoy the convenience of ParkPlus at one of Calgary's favourite places, TELUS Spark - Calgary's Science Centre220 St Georges Dr NE

Watch this Video to see how to set up your Membership Parking at TELUS Spark 

TELUS Spark (Zone 8310)

Flat Daily Rate - $10.00

  • Paid parking is in effect 24/7.

  • You are also able to use your existing ParkPlus prepaid cell phone account or create a cell phone account to pay for your parking at TELUS Spark - you can use this same account to pay for parking in ANY ParkPlus zone! 

In the case of a discrepancy between the rates shown here and those displayed at the lot, the rates at the lot shall prevail.