TELUS Spark and ParkPlus
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
TELUS Spark Member Parking
Membership Parking at TELUS Spark has changed to the Online Parking Permit System as of July 10th, 2018. ParkOnline is no longer used.
TELUS Spark members are entitled to complimentary parking at TELUS Spark, 24 hours a day, year-round, once you have added and activated your licence plate(s) on the Online Parking Permit System.
Please note that your Online Parking Permit System account is separate from your ParkPlus cell phone account, if you have one. Updating one account will not affect the other.
Current TELUS Spark Members
Current TELUS Spark members will have their membership parking including their current registered licence plate(s) automatically transferred to the new Online Parking Permit System and will be able to continue to park their current registered vehicles at TELUS Spark. In order to make changes to your account, you will need to set your password on the new system.
Note: If you have an existing online Residential Parking Permit, Calgary Zoo or Heritage Park parking services account, you will not need to set your password as long as you are using the same e-mail address as your previous TELUS Spark parking account. You can login to the new system using the same login credentials as your Residential Parking Permit, Calgary Zoo or Heritage Park account.
How do I set my password on the Online Parking Permit System?
New TELUS Spark Members
Complimentary parking at TELUS Spark is included for all TELUS Spark members. Once you have registered your Member ID and activated your licence plate(s), you can park one of your vehicles at Spark any time you visit.
Note: If you have an existing Residential Parking Permit, Calgary Zoo or Heritage Park parking services account, you can use the same login credentials.
How do I register my TELUS Spark Membership Parking?
In the right hand corner click the “Show Help” button. A step by step guide on how to apply for your membership parking will pop up and guide you through the process.
How do I activate my licence plate(s)?
Ensure the correct licence plate(s) are activated before parking at TELUS Spark.
How many licence plates can I register?
How long is my parking valid for?
Once you have activated your licence plate(s), you will maintain your parking privileges at TELUS Spark until your membership expires.
Enjoy the convenience of ParkPlus at one of Calgary's favourite places, TELUS Spark - Calgary's Science Centre. 220 St Georges Dr NE
Watch this Video to see how to set up your Membership Parking at TELUS Spark