In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
Street Sweeping - General Information
The CPA provides enforcement support to The City of Calgary during their Spring Clean-up program. Spring Clean-up is an annual street sweeping program that removes sanding materials and debris that have accumulated on roads and along major sidewalks and boulevards during the winter months.
For in-depth information on this program, including sweeping schedules and background information, please go to www.calgary.ca/sweep
Citizens will see signage posted notifying them of upcoming street sweeping in their community.
No parking is allowed on street when Street Cleaning Community Signs with “No Parking” symbols are placed around a community during Spring Clean-up. Any vehicle that has not been removed from the street in the area is subject to ticketing.
Vehicles are subject to be ticketed and towed if the small 3-feet high "No Parking" signs are placed along the road. They will be placed at least 12 hours prior to street sweeping. If vehicles are towed:
*Numbers are subject to change while the street sweeping program is ongoing.