Parking Offences/Ticket Inquiry Information
Network Maintenance Notice: November 1
The Calgary Parking Authority is performing necessary planned maintenance of our network from Sunday, November 1st at 9:00PM until 1:00AM on Monday, November 2nd. During this time, no ParkPlus online services will be available, including MyParking Services, the MyParking app, text-to-park, call-to-park, and parkplus.ca.
No payment is required for on-street parking on Sunday, November 1st. Pay machines will continue to be available to make payment in CPA operated parkades and surface lots.
Please note that our Customer Solutions Centre hours on November 1st are 8:00am-9:00pm (phone 403-537-7100, option 2 to speak to a representative).
If you get a parking ticket, you have a few options:
1. You can pay your parking ticket. The CPA uses an early payment incentive program that reduces the penalty amount if paid before 30 days. You can save as much as 20 per cent if you pay your parking tickets within 10 days of the offence.
2. You can request an Administrative Review to point out any errors related to your ticket. If we find an error, either in the applicability of the bylaw or in the way it was enforced, we won't pursue the ticket any further.
3. You can appeal your parking ticket in court. If you don't pay your parking ticket, you will receive a violation ticket in the mail. At this point, you have the option to appeal your violation ticket through the Provincial Court Appeal process.
If you require additional information regarding your parking tag, please contact our office at 403-537-7100 during business hours, Monday to Friday from 8:00 a.m. to 4:00 p.m.