Residential Parking Permits
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
Residential Parking Permits and Visitor Parking Sessions are applied for an managed online. Permits are valid for two years and enforcement of residential parking zones is done primarily by photo enforcement and supplemented by our mobile enforcement officers who respond to requests from residents via our Customer Solutions Centre at 403-537-7100.
For detailed instructions on how to set up an online account, how to manage your residential and visitor permits in the online RPP system, as well as frequently asked questions, visit permits.calgaryparking.com.
Residential Parking Permits
Please note that not all addresses within the boundary of a zone are eligible for permits. Please call us at 403-537-7000 to confirm whether the address is able to receive a permit.
The fine for parking in a residential parking zone without displaying a valid permit is $75. Please read all posted signs for the zone specific restrictions in your area.
The Calgary Parking Authority issues residential parking permits and enforces their restrictions, but The City of Calgary establishes residential parking zones. Click here for information on how to establish a residential parking permit zone.
How much does a Residential Parking Permit Cost?
The first two Residential Parking Permits are issued at no cost. There is a fee for the third and subsequent permits. Please refer to the information below to see the cost for a two year permit. The fee for third and each additional permit came into effect on November 1, 2011 and is under Calgary Traffic Bylaw 26M96, section 22 (4)(b).
Two special permit areas exist in Bridgeland (Zone AAA) and Somerset (Zone YY). These two year permit cost for these zones are reflected in the table below. One permit is issued per residence in Zones AAA and YY.