Pay Tickets OnlineCOVID-19 UpdateIn support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time. As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns. The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account. To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.  CPA Welcomes You to Pay Tickets OnlineThe Pay Tickets Online service means that you can now pay parking tickets easily and conveniently. You can also check any outstanding parking tickets you may have. For questions or concerns regarding paying your ticket online, please email cpapto-inquiries@calgaryparking.com or call 403-537-7100, option 3. How to Get StartedAll you need to get started is the parking ticket number, the licence plate number of your car, and a valid credit card. Just enter the information requested on the top right of this page and you will be guided through a simple, step by step process. To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments. Please note: If you receive a "timed out" or "page expired" error: A quick fix is to delete your cookies and history in your internet browser, close and then reopen the browser and enter our web address (www.calgaryparking.com) again. If this does not work, you can try the following: Use an alternate internet browser such as Google Chrome, Firefox, Internet Explorer, etc. OR Use another form of payment offered (also listed on your ticket/tag) including paying at city hall cashiers, the CPA office or mailing your payment. CPA is not responsible for failed or denied payments. Welcome to CPA's pay parking tickets onlineTo pay tickets online we require:
Using this site is acknowledgement of acceptance of the Privacy Policy and Terms of Use. If you received a ticket on your windshield, please allow 1-2 business days after issuance before trying to pay online. If your parking tag number begins with 4 or 5 or the information is handwritten, be advised that this may have been issued by a municipal agency other than the Calgary Parking Authority and may not be eligible for payment through the online system. This Tag is still valid and payment is still required via one of the following alternate methods (1) payment to be mailed to “City of Calgary, Box 100, 400 - 39 Ave SE, Calgary, AB T2G 5P8 (2) in person at either City Hall Cashiers or at our office at 620 - 9th Ave SW. If you need further assistance, please e mail cpapto-inquiries@calgaryparking.com with the parking tag number or call our office at (403) 537-7100. Pay Ticket OnlinePlease allow adequate time for a response to your search. If you do not receive notification that your payment was successfully processed or if you are notified that your payment was not successful, please ensure you re-visit our Pay Ticket Online website to confirm the status of your ticket. CPA is not responsible for failed or denied payments. |