Ticket Appeal/Administrative Review
Residential Parking Permits are Going Paperless!
On May 9, 2017, Council approved changes to the Calgary Traffic Bylaw that allow the Residential Parking Permit (RPP) program to use electronic rather than physical permits. Click here to find out more.
If you received a parking ticket from the Calgary Parking Authority, you can request an administrative review and appeal your ticket. When you request a review, a CPA Administrator investigates your parking ticket and checks to see if an error was made when the ticket was issued and whether the ticket can be withdrawn.
Please note that the fine payment schedule stops once a ticket has been submitted for an administrative review. Once a review is completed, if your ticket is not withdrawn and you choose to pay your parking fine, the fine payment schedule will resume on the day you've been contacted by CPA about the outcome. For example, if you submit a review during tier one (first 10 days of receiving the ticket), you would resume in this tier when contacted about its status.
Already submitted? Inquire about the status of your Administrative Review by calling the Customer Solution Centre at 403-537-7100, option 3 and then press "1".
Submit a ticket appeal using one of the following options:
1. Online - Click here to submit online. (Please note that filing your appeal online is the fastest way to receive a response.)
2. File an appeal in person at the Calgary Parking Authority office, located at 620 9 Avenue SW, 8:00am to 4:15pm Monday to Friday, except holidays
NOTE: When submitting a ticket appeal that includes credit card information to prove a purchase, please do not submit your full credit information. In order to verify a payment we only require the following information: the first 6 and last 4 digits of your credit card number; please do not supply your access code or expiry date information.