Ticket Appeal/Administrative Review

Centennial Parkade Restricted Overnight Access

Effective March 13th, overnight access to Centennial Parkade will be restricted between 9pm and 4:30am, seven days a week to monthly contract holders and daily parkers who have entered the facility prior to 9pm. If you are parked with us and need to gain access between 9pm and 4:30am, please use one of the intercoms located outside the 5th and 6th Street lobbies to connect with dispatch. Monthly contract holder can use their Preferred Parker Access Card to enter either of the above mentioned lobbies. 

James Short Parkade's 4th Avenue SW Entrances Closed 9pm - 4:30am

Effective March 13th, there will be no access to the parkade via any of the 4th Avenue SW entrances between 9pm and 4:30am, seven days a week. During these hours, only the 5th Avenue entrances will be unlocked.

If you received a parking ticket from the Calgary Parking Authority, you can request an administrative review and appeal your ticket. When you request a review, a CPA Administrator investigates your parking ticket and checks to see if an error was made when the ticket was issued and whether the ticket can be withdrawn.

Please note that the fine payment schedule stops once a ticket has been submitted for an administrative review. Once a review is completed, if your ticket is not withdrawn and you choose to pay your parking fine, the fine payment schedule will resume on the day you've been contacted by CPA about the outcome. For example, if you submit a review during tier one (first 10 days of receiving the ticket), you would resume in this tier when contacted about its status.

Please note:

  • The Calgary Parking Authority may not withdraw parking tickets on the basis of compassionate reasons or on the basis of mitigating circumstances. If an appeal is based on compassionate or mitigating circumstances, the matter must be heard by the Provincial Court. Please see Court Appeal for more information.
  • Paid parking tickets are an admission of guilt, and as such an administrative review is unnecessary.
  • If a court conviction has already occurred, the CPA is not allowed to accept a review.
  • The vehicle owner remains responsible to follow all instructions of the court regardless of the status of this Calgary Parking Authority Administrative Review process.

Already submitted? Inquire about the status of your Administrative Review by calling the Customer Solution Centre at 403-537-7100, option 3 and then press "1".

Submit a ticket appeal using one of the following options:

1. Online - Click here to submit online. (Please note that filing your appeal online is the fastest way to receive a response.)

2. File an appeal in person at the Calgary Parking Authority office, located at 620 9 Avenue SW, 8:00am to 4:15pm Monday to Friday, except holidays

NOTE: When submitting a ticket appeal that includes credit card information to prove a purchase, please do not submit your full credit information. In order to verify a payment we only require the following information: the first 6 and last 4 digits of your credit card number; please do not supply your access code or expiry date information.