Required Documentation for Vehicle Release

Centennial Parkade Restricted Overnight Access

Effective March 13th, overnight access to Centennial Parkade will be restricted between 9pm and 4:30am, seven days a week to monthly contract holders and daily parkers who have entered the facility prior to 9pm. If you are parked with us and need to gain access between 9pm and 4:30am, please use one of the intercoms located outside the 5th and 6th Street lobbies to connect with dispatch. Monthly contract holder can use their Preferred Parker Access Card to enter either of the above mentioned lobbies. 

James Short Parkade's 4th Avenue SW Entrances Closed 9pm - 4:30am

Effective March 13th, there will be no access to the parkade via any of the 4th Avenue SW entrances between 9pm and 4:30am, seven days a week. During these hours, only the 5th Avenue entrances will be unlocked.

You will need to provide specific documents before your vehicle can be released from the Impound Lot.

Impound Lot staff cannot release the vehicle without viewing all required documents. This ensures that the vehicle is only being released to the rightful owner or an owner's delegate.

Depending on the situation, you will require different documentation if:

  • You are picking up your vehicle
  • Somebody else is picking up your vehicle
  • Your vehicle has dealer plates
  • Your vehicle is a rental car

Note: Vehicles will not be released to any person who is under the influence of alcohol or drugs. If your vehicle (or property) was seized as part of an investigation, it can only be released by the approval of the Peace Officer that seized your vehicle.

If you are picking up your vehicle, you need to show the following documentation before your vehicle is released:

  • Proof of Ownership
  • Proof of a valid Driver's Licence
  • Proof of Insurance

If somebody else is picking up your vehicle, they will need to show the following documentation before your vehicle is released:

  • A letter of authorization from you (the registered owner) indicating the make, model, licence plate number and Vehicle identification Number (VIN) of the vehicle to be released, signed and dated by you (the registered owner).
  • A copy of the vehicle's Proof of Ownership
  • A copy of the vehicle's Proof of Insurance
  • Proof of a valid Driver's Licence

If your vehicle has dealer plates, then you need to show the following documentation before your vehicle is released:

  • Proof of a valid Driver's Licence
  • Proof of Registration for the Dealer Plate
  • Proof of Insurance for the Dealer Plate
  • Proof the vehicle is owned by the individual or company that owns the dealer plate such as a bill of sale or bill of lading
  • Evidence of an association with the individual or company that owns the dealer plate such as a business card or pay stub

If your vehicle is a rental vehicle, then you need to show the following documentation before your vehicle is released:

  • Proof of a valid Driver's Licence
  • Copy of your Rental Agreement which must be in your name
  • Rental company employees must show evidence of an association with the rental company such as a business card or pay stub