Required Documentation for Vehicle Release

Residential Parking Permits are Going Digital!

Starting on August 1, 2017, residential parking zones will be transitioned to the online RPP system as zones come up for renewal. Click here to find out more.

You will need to provide specific documents before your vehicle can be released from the Impound Lot.

Impound Lot staff cannot release the vehicle without viewing all required documents. This ensures that the vehicle is only being released to the rightful owner or an owner's delegate.

Depending on the situation, you will require different documentation if:

  • You are picking up your vehicle
  • Somebody else is picking up your vehicle
  • Your vehicle has dealer plates
  • Your vehicle is a rental car

Note: Vehicles will not be released to any person who is under the influence of alcohol or drugs. If your vehicle (or property) was seized as part of an investigation, it can only be released by the approval of the Peace Officer that seized your vehicle.

If you are picking up your vehicle, you need to show the following documentation before your vehicle is released:

  • Proof of Ownership
  • Proof of a valid Driver's Licence (Interim driver’s licence requires government issued ID)
  • Proof of Insurance

If somebody else is picking up your vehicle, they will need to show the following documentation before your vehicle is released:

  • A letter of authorization from you (the registered owner) indicating the make, model, licence plate number and Vehicle identification Number (VIN) of the vehicle to be released, signed and dated by you (the registered owner).
  • A copy of the vehicle's Proof of Ownership
  • A copy of the vehicle's Proof of Insurance
  • Proof of a valid Driver's Licence (Interim driver’s licence requires government issued ID)

If your vehicle has dealer plates, then you need to show the following documentation before your vehicle is released:

  • Proof of a valid Driver's Licence (Interim driver’s licence requires government issued ID)
  • Proof of Registration for the Dealer Plate
  • Proof of Insurance for the Dealer Plate
  • Proof the vehicle is owned by the individual or company that owns the dealer plate such as a bill of sale or bill of lading
  • Evidence of an association with the individual or company that owns the dealer plate such as a business card or pay stub

If your vehicle is a rental vehicle, then you need to show the following documentation before your vehicle is released:

  • Proof of a valid Driver's Licence (Interim driver’s licence requires government issued ID)
  • Copy of your Rental Agreement which must be in your name
  • Rental company employees must show evidence of an association with the rental company such as a business card or pay stub