Parking Violations Frequently Asked Questions

How and where can I pay my parking ticket?

There are several methods of payment:

Online on this website. Click on the Parking Offences tab and select Pay a Ticket from the drop-down menu. Please note that a service fee will be added to the cost of the ticket.

By mail - Pay by cheque or money order; do not send cash in the mail. Mail to: The City of Calgary, PO Box 2580 Station M, Calgary, AB T2P 2W9

In person - Pay by cash, debit card, cheque or money order at The City of Calgary Cashiers, 3rd Floor, Municipal Bldg, 800 Macleod Trail S. 8:00 a.m. to 4:30 p.m. OR Calgary Parking Authority (CPA) Impound Lot at 400-39 Ave SE (8am to 8pm and 12 noon to 4pm weekends and statutory holidays).

Pay by cheque or money order at 323 - 7th Ave SE or 801-3rd St SE (Night Depository).'

1. Online: Pay the fine online by clicking here 
To pay tickets/tags online you’ll need:  

  • a valid parking ticket/tag number and referenced vehicle licence plate number  
  • a valid Visa, Visa Debit, Mastercard, Debit Mastercard, Discover, or Amex 

2. In person 

  • Impound Lot: 400 39 Ave. S.E.  
  • City Cashiers: 800 Macleod Trail S.E., Mon - Fri, 8:00 am - 4:30 pm.  
    • Please note: City Cashiers do not accept credit cards. 

Please include the parking ticket or the reminder notice with your payment.

3. By mail
Send a cheque or money order to:

Calgary Parking
Box 100
400 39 Ave. S.E.
Calgary, AB T2G 5P8

Please include your parking ticket or the reminder notice with your payment.

What happens if I don't pay my parking ticket?

Parking tickets are issued to the owner of a vehicle. If a parking ticket is not paid, the vehicle owner will receive a reminder notice followed by a 'Violation Ticket'. Options listed on the back of the violation ticket include an opportunity to present mitigating circumstances to the court. Do not ignore the court appearance date on the ticket, as this would result in a conviction in Provincial Traffic Court and additional court fees would apply.

In addition, the vehicle owner will be unable to renew the vehicle registration until all outstanding fines are paid.

What can I do if I think my parking ticket was issued incorrectly?

Request an administrative review with the Parking Enforcement Division. Complete a review form and submit it directly online, or in person at the Calgary Parking Authority Impound Lot. The administrative review process is a service that is only able to address officer error, inadequate signage or data entry errors. Approximately 10 percent of tags are appealed to CPA. Note: If you are appealing for compassionate reasons, the appeal will need to be addressed through the court system.

Do I get demerit points against my operator's licence for parking tickets?

No, parking violations do not result in demerit points against your licence.

Who can issue a parking ticket?

Parking tickets can only be issued by a Peace Officer; this includes Police Officers, Special Constables and Bylaw Enforcement Officers.

Can my parking ticket be withdrawn if I received it while parking for reasons involving health, medical or other compassionate circumstances?

CPA does not have the authority to consider compassionate or mitigating circumstances for an appealed tag. These appeals must be presented to Provincial Court.

Why is the ticket for parking at a handicapped sign without a placard or handicapped licence plate so high?

The full fine of $300 reflects the seriousness of this infraction. It may be impossible for a person with a disability to enter a building if there is no parking close to the entrance.

Where does the money from parking fines go?

CPA is required to turn 100% of net revenue generated from parking tickets to The City of Calgary's general fund. This money is used by The City in the interests of all taxpayers.

Is there a fee to pay my ticket online?

There is no fee to pay your ticket online. To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.   

How do I request assistance from Enforcement regarding a car that I think may be illegally parked?

Please report illegally parked vehicles to our Parking Patrol & Investigations Division at 403-537-7000, option 3. Dispatch operators monitor this line and are able to dispatch an officer to investigate. Please note that response times will vary depending on the time and location.