Extend your Stay with us
In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Please Don't Drink and Drive.
If you do drink, leave your car with us and find a safe ride home. The Calgary Parking Authority offers complimentary extended grace periods on Saturday and Sunday mornings for customers using our surface lots or parkades.
Those who have paid for a parking session in a surface lot or parkade on a Friday or Saturday evening (that's valid until 6a.m. the next day) may extend their parking session until 10 a.m., free of charge.
Thank you for keeping our streets safe.