Security Services

Residential Parking Permits are Going Paperless!

On May 9, 2017, Council approved changes to the Calgary Traffic Bylaw that allow the Residential Parking Permit (RPP) program to use electronic rather than physical permits. Click here to find out more.

If you have security concerns or require assistance, please contact our 24-hour dispatch office at 403-537-7006.

Security Services and Features in All CPA Facilities

In conjunction with the introduction of the ParkPlus System in our parkades, the Calgary Parking Authority increased security services and enhanced security features in all our facilities.

Our security operations comprise a combination of preventative patrols, CCTV surveillance and response to calls.

Uniformed enforcement officers patrol all buildings and parking lots. Our mobile enforcement personnel are trained to assist customers with a wide variety of concerns.

For your safety and security

We're Always Here for You

The Calgary Parking Authority Enforcement Services operate 24 hours a day, 7 days a week.

Intercoms

All intercoms link directly to a 24/7 dispatch office. Intercoms are located in elevator lobbies, stairwells and on ParkPlus pay machines inside parkades.
A CPA staff member will respond immediately to your call.

Safewalk

Your safety is our priority.
One of our enforcement officers can escort you to your vehicle from the entrance of the parkade your vehicle is in.
Call us 24/7: 403-537-7006

Regular Patrols

Our officers conduct regular vehicle and foot patrols in all parkades and surface lots.

Video Monitoring

We monitor a robust system of closed circuit television cameras in our parkade lobbies, stairwells, drive lanes and entrances and exits 24 hours a day, 7 days a week.

Automobile Assistance

Flat tire? Dead battery? Call 403-537-7006 and help will be on its way. This service is provided free to our customers in ALL ParkPlus zones, including on-street, parkades and surface lots. *except at the Calgary Zoo and within Calgary Transit Lots