In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) location remains open with reduced hours of 8am to 8pm Monday to Friday and from 12noon to 4pm on weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember that payment can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The City of Calgary introduced a temporary 30 minute grace period for curbside parking from April 09 - May 31, 2020. Effective June 01, 2020 regular parking rates apply.
If you have security concerns or require assistance, please contact our 24-hour dispatch office at 403-537-7006. If there is an immediate threat, please call 911.
Security Services and Features in All CPA Facilities
In conjunction with the introduction of the ParkPlus System in our parkades, the Calgary Parking Authority increased security services and enhanced security features in all our facilities.
Our security operations comprise a combination of preventative patrols, CCTV surveillance and response to calls.
For your safety and security
We're Always Here for You