In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The CPA is offering monthly bicycle parking at most of its parkades. Pay only $10 per month plus GST to park your bicycle in one of our secure and enclosed locations. Please note there is a $25 refundable key deposit charge.
Please note that there are waiting lists for most CPA monthly bicycle parking locations, but you can put your name on a waiting list by setting up a myID account with The City of Calgary. This account allows you to access many City of Calgary resources and services using one account. Click here to get started.
If you already an existing contract holder, please create your myID account and use Park Online to update your account information. Click here for more information on this process..
Map of Bicycle Parking Locations