LOT 40 (Zone 9040) JAMES SHORT PARKADE
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
Please note, due to COVID-19 precautions James Short Parkade is currently closed to daily parkers until further notice. Monthly parkers may still access the parkade using their Preferred Parker Access Cards. The City has closed all Plus 15 access until further notice. All walkways are now closed at all times.
Overnight access to James Short Parkade is restricted between 10pm and 4:30am, seven days a week to monthly contract holders and daily parkers who have entered the facility prior to 8pm. If you are parked with us and need to gain access between 8pm and 4:30am, please use one of the intercoms located outside the 4th and 5th Avenue lobbies to connect with dispatch. Monthly contract holders can use their Preferred Parker Access Card to enter either of the above mentioned lobbies.
Ask us about VIP parking!
This lot currently has monthly parking contracts available.
To apply for a monthly contract, click here.
112 - 5 Ave SW (5 Ave entrance)
867 stall underground parkade (6 accessible stalls)
14 dedicated short-stay stalls located just before the 4 Avenue exit