LOT 25 (Zone 9025) CITY CENTRE PARKADE
This parkade is undergoing upgrades with an anticipated completion date of August 15th 2018. Over the past year we have installed LED light and new guardrails, we have resurfaced the stairwells and have been repainting the interior of the parkade. We are in the final stages of work and expect to have the interior painting and ramp repair complete mid-July. The last step is to pressure wash the entire facility and reopen level 6 which will take us to mid-August. Thank you for your patience as we work to improve this space for you.
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
In support of contactless service and flattening the COVID-19 curve, some ParkPlus pay machines located in our parkades have been temporarily turned off. We strongly encourage parkers to download the MyParking app on their mobile devices or to access our Virtual Pay Machine at vpm.parkplus.ca for convenient and sanitary payment options. One machine remains on at each level of the City Centre Parkade (Lot 25): the East Clinic entrance, the 10th Avenue entrance and the +15 level.
221 - 9 Ave SW (9 Ave entrance)
340 - 10 Ave SW (10 Ave entrance)
+/-1530 stall above ground parkade (14 accessible stalls: 1 on 1A, 4 on 4B, 7 on 5B short stay area)