Picking up your Vehicle
Please note: The CPA Impound Lot is moving to a cashless payment system to keep our customers and staff safe, and to maintain a healthier work environment. When picking up your vehicle, please ensure you are able to pay by debit or credit card. Cash will not be accepted.
The Impound Lot (400-39 Ave SE) remains open with reduced hours of weekdays from 8am to 8pm and 12 noon to 4pm weekends. We are closed on statutory holidays. This may result in longer than usual wait times for customer service support. We thank you for your patience. Remember, ticket and/or permit payments can be made online from the safety and convenience of your home (please note, towing and storage fees must be paid in person at the Impound Lot to secure the release of a vehicle).
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
Important Information for Picking up your Vehicle