Impound Lot


Please note:  The CPA Impound Lot moved to a cashless payment system in order to keep our customers and staff safe, and for a healthier work environment. If you are picking up your vehicle at the Impound Lot, please ensure you are able to pay by debit or credit card. 

The Impound Lot is a secure storage area for vehicles that have been stolen, abandoned, or parked illegally or have been involved in an accident or crime.

Contact the Impound Lot at by phone at 403-537-7000, option 1 or by fax at 403-537-7107.

Hours of Operation:

  • 8 am - 8 pm - Weekdays

  • 12 noon - 4 pm - Weekends 

Click here for Impound Lot Holiday Hours

  • The Impound Lot has a gatekeeper and customer attendant on-site 24 hours a day, seven days a week so that impounded vehicles can be accepted at any time to ensure vehicles are safely and securely stored.


The Impound Lot is located at 400 - 39 Avenue SE. It is only a few minutes walk from the 39 Avenue C-train station.

Click here to view map.

Quick Links

Is my vehicle currently at the Impound Lot? Search by licence plate or call 403-537-7000, option 1 and press 2.

How much will it cost to release my vehicle from the Impound Lot? View towing and storage fees.

What documents will I need to provide to have my vehicle released? View what documents are required.

Can the tow truck release my vehicle to me? See the vehicle release policy for tow trucks.

I'm looking for a second-hand vehicle. See our information on our unclaimed vehicle auction.

Towing and storage refund form

About the Impound Lot

The Calgary Parking Authority is responsible for the care of the vehicle and its contents once the vehicle has been seized by a peace officer.

Staff at the Impound Lot do not tow vehicles. Their role is to ensure that vehicles are safe and secure and are released only to authorized individuals. Vehicles will only be released to the vehicle owner or the owner's designate.

The Impound Lot operations are regulated under the Traffic Safety Act, Vehicle Seizure and Removal Regulation.