Share your thoughts about the RPP program
The City of Calgary is currently reviewing its Residential Parking Permit (RPP) program to improve customer service, increase long-term financial stability, and ensure efficient use of street space. The City wants to understand how the RPP program is, or is not, meeting your needs. Provide input by completing a short survey here: www.calgary.ca/rpp
The Impound Lot is a secure storage area for vehicles that have been stolen, abandoned, or parked illegally or have been involved in an accident or crime.
Contact the Impound Lot at by phone at 403-537-7111 or by fax at 403-537-7107.
Hours of Operation:
The Impound Lot operates on the following schedule:
Is my vehicle currently at the Impound Lot? Search by license plate or call 403-537-7111.
How much will it cost to release my vehicle from the Impound Lot? View towing and storage fees.
What documents will I need to provide to have my vehicle released? View what documents are required.
Can the tow truck release my vehicle to me? See the vehicle release policy for tow trucks.
I'm looking for a second-hand vehicle. See our information on our unclaimed vehicle auction.
About the Impound Lot
The Calgary Parking Authority is responsible for the care of the vehicle and its contents once the vehicle has been seized by a peace officer.
Staff at the Impound Lot do not tow vehicles. Their role is to ensure that vehicles are safe and secure and are released only to authorized individuals. Vehicles will only be released to the vehicle owner or the owner's designate.
The Impound Lot operations are regulated under the Traffic Safety Act, Vehicle Seizure and Removal Regulation.