To reach the Calgary Parking Authority contact us:

Main Office Location

620-9 Ave SW

Calgary, AB T2P 1L5

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Phone: 403-537-7000

Fax: 403-537-7001

Toll free: 1-888-544-4011

Hours of Operation:

Monday to Friday: 8:30 am - 4:00 pm

Closed weekends, statutory and observed holidays.

For media inquiries, please contact:

Jennifer Whitaker 403-537-7098.

Click here for more info.

Parking Enforcement Inquiries

Phone: 403-537-7100

Email:cpaenforcement@calgaryparking.com

For parking ticket payment inquiries, please email cpapto-inquiries@calgaryparking.com or call 403-537-7100, option 3.

Ticket Appeals/ Administrative Reviews

Call 403-537-7100, option 3 and press 1

Email: cpaappeal@calgaryparking.com

Fax: 403-537-7104

ParkAid & CPA Security Services

In a ParkPlus zone and need a tire inflation or battery boost? Call our FREE ParkAid service at 403-537-7006.

You can also reach CPA's Security Services by calling 403-537-7006.

Impound Lot

400-39 Ave SE

Calgary, AB T2G 5P8

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Phone: 403-537-7111

Fax: 403-537-7107

Hours of Operation:

Weekdays 7 am - 11 pm

Weekends, Statutory and Observed Holidays: 9 am - 4 pm

Closed Christmas Day

To Report an Illegally Parked Vehicle

Phone: 403-537-7100, option 2 and speak to a Dispatch Officer.

ParkPlus System

Want to know more about the ParkPlus System? Have a cell phone account or general ParkPlus System inquiry?

Phone: 403-537-PARK (403-537-7275)

Email:parkplusadmin@calgaryparking.com

Toll free: 1-888-544-4011

Residential Parking Permits

Phone: 403-537-7000, option 1

Fax: 403-537-7001

Email: cparpp@calgaryparking.com

Vehicle Seized or Towed?

Call the Impound Lot at 403-537-7111

General Inquiries and Feedback

Email us at improveservice@calgaryparking.com

Contract Parking

Including bicycle and motorcycle parking.

Phone: 403-537-7000 Email: cpacontract@calgaryparking.com

If you are a monthly parker who needs to update your license plate, please use the Park Online system.

Service Request Tracking System

To ensure better customer service, the CPA has introduced a request tracking system to log, update and resolve customer requests as quickly as possible. Depending on the type of request, a Service Request (SR) number may be provided so that CPA staff can quickly locate and communicate the status of the request.