To reach the Calgary Parking Authority contact us:

Main Office Location

620-9 Ave SW

Calgary, AB T2P 1L5

Click here for map.

Phone: 403-537-7000

Fax: 403-537-7001

Toll free: 1-888-544-4011

Hours of Operation:

Monday to Friday: 8:30 am - 4:00 pm

Closed weekends, statutory and observed holidays.

TTY Services (text telephone)

To contact the Calgary Parking Authority through The City of Calgary's TTY (text telephone) services, please see below. For more information, please visit here.

Information and Enforcement: 403-268-4889

Ticket Appeals/ Administrative Reviews

Call 403-537-7100, option 3 and press 1

Email: cpaappeal@calgaryparking.com

Fax: 403-537-7104

ParkAid & CPA Security Services

In a ParkPlus zone and need a tire inflation or battery boost? Call our FREE ParkAid service at 403-537-7006.

You can also reach CPA's Security Services by calling 403-537-7006.

Impound Lot

400-39 Ave SE

Calgary, AB T2G 5P8

Click here for map.

Phone: 403-537-7111

Fax: 403-537-7107

Hours of Operation:

Weekdays 7 am - 11 pm

Weekends, Statutory and Observed Holidays: 9 am - 4 pm

Closed December 25th

To Report an Illegally Parked Vehicle

Phone: 403-537-7100 option 2 and speak to a Customer Solutions Centre representative.

Customer Solutions Centre hours 5:00 am - 2:30 am

Emergency calls after 2:30 am please contact Calgary Police Services at 403-266-1234

December 25 hours 10:00 am - 8:00 pm

ParkPlus System

Want to know more about the ParkPlus System? Have a cell phone account or general ParkPlus System inquiry?

Phone: 403-537-PARK (403-537-7275)

Email:parkplusadmin@calgaryparking.com

Toll free: 1-888-544-4011

Residential Parking Permits

Phone: 403-537-7000, option 1

Fax: 403-537-7001

Email: cparpp@calgaryparking.com

Vehicle Seized or Towed?

Call the Impound Lot at 403-537-7111

General Inquiries and Feedback

Email us at improveservice@calgaryparking.com

Contract Parking

Including bicycle and motorcycle parking.

Phone: 403-537-7000 Email: cpacontract@calgaryparking.com

If you are a monthly parker who needs to update your license plate, please use the Park Online system.