To reach the Calgary Parking Authority contact us:

Residential Parking Permits are Going Paperless!

On May 9, 2017, Council approved changes to the Calgary Traffic Bylaw that allow the Residential Parking Permit (RPP) program to use electronic rather than physical permits. Click here to find out more.

Main Office Location

620-9 Ave SW

Calgary, AB T2P 1L5

Click here for map.

Phone: 403-537-7000

Fax: 403-537-7001

Toll free: 1-888-544-4011

Hours of Operation:

Monday to Friday: 8:00 am - 4:15 pm

Closed weekends, statutory and observed holidays.

For media inquiries, please contact:

Shelley Trigg 403-537-7099.

Click here for more info.

Parking Enforcement Inquiries

Phone: 403-537-7100

Email:cpaenforcement@calgaryparking.com

For parking ticket payment inquiries, please email cpapto-inquiries@calgaryparking.com or call 403-537-7100, option 3.

Ticket Appeals/ Administrative Reviews

Call 403-537-7100, option 3 and press 1

Email: cpaappeal@calgaryparking.com

Fax: 403-537-7104

ParkAid & CPA Security Services

In a ParkPlus zone and need a tire inflation or battery boost? Call our FREE ParkAid service at 403-537-7006.

You can also reach CPA's Security Services by calling 403-537-7006.

Impound Lot

400-39 Ave SE

Calgary, AB T2G 5P8

Click here for map.

Phone: 403-537-7111

Fax: 403-537-7107

Hours of Operation:

Weekdays 7 am - 11 pm

Weekends, Statutory and Observed Holidays: 9 am - 4 pm

Closed Christmas Day

To Report an Illegally Parked Vehicle

Phone: 403-537-7100, option 2 and speak to a Dispatch Officer.

ParkPlus System

Want to know more about the ParkPlus System? Have a cell phone account or general ParkPlus System inquiry?

Phone: 403-537-PARK (403-537-7275)

Email:parkplusadmin@calgaryparking.com

Toll free: 1-888-544-4011

Residential Parking Permits

Phone: 403-537-7000, option 1

Fax: 403-537-7001

Email: cparpp@calgaryparking.com

Vehicle Seized or Towed?

Call the Impound Lot at 403-537-7111

General Inquiries and Feedback

Email us at improveservice@calgaryparking.com

Contract Parking

Including bicycle and motorcycle parking.

Phone: 403-537-7000 Email: cpacontract@calgaryparking.com

If you are a monthly parker who needs to update your license plate, please use the Park Online system.

Service Request Tracking System

To ensure better customer service, the CPA has introduced a request tracking system to log, update and resolve customer requests as quickly as possible. Depending on the type of request, a Service Request (SR) number may be provided so that CPA staff can quickly locate and communicate the status of the request.