SCAM ALERT: The City of Calgary and Calgary Parking do not enforce ticket infractions or conduct financial transactions via mobile text communications. Please do not respond to scam texts or access links related to unsettled parking tickets or bylaw infractions. If you do receive a scam text, please report it to the Calgary Police Service non-emergency line at 403-266-1234. Contact Centre InformationPhone Number: 403-537-7000 General Inquiries Email: parking@calgary.ca Contact Centre Hours Monday to Friday: 8 a.m. to 8 p.m. Saturday & Sunday: 9 a.m. to 5 p.m. Please note that you can manage your monthly parking, flex pass, Residential Parking Permits and ParkPlus accounts online. You can also pay tickets and submit administrative appeals online. Mailing Address: Please note that the above address has been permanently closed for in-person support. The Impound Lot remains open to customers if you prefer in-person service. Contact Centre Holiday Hours New Year's Day, Jan 01 - Closed January 02 - Regular (8am - 8pm) Family Day, Feb 20 - Closed Good Friday, April 07 - Closed Easter Sunday, April 09 - Regular (9am - 5pm) Easter Monday, April 10 - Regular (8am - 8pm) Victoria Day, May 22 - Closed Canada Day, July 01 - Closed Heritage Day, Aug 07 - Closed Labour Day, Sept 04 - Closed National Day for Truth & Reconciliation, Sept 30 - Closed Thanksgiving Day, Oct 09 - Closed Remembrance Day, Nov 11 - Closed Christmas Eve, Dec 24 - Regular (9am - 5pm) Christmas Day, Dec 25 - Closed Boxing Day, Dec 26 - Regular (8am - 8pm) December 27 - Regular (8am - 8pm) New Year's Eve, Dec 31 - Regular (9am - 5pm) TTY Services (text telephone)To contact the Calgary Parking Authority by TTY (text telephone), please call the Telus Relay Service at 711, and have them connect to the number below. Information and Enforcement: 403-537-7000 Ticket Appeals/Administrative ReviewsCall 403-537-7000, option 1 and press 1 Email: parkingappeal@calgary.ca Fax: 403-537-7104 ParkAid & CPA Security ServicesIn a ParkPlus zone and need a tire inflation or battery boost? Call our FREE ParkAid service at 403-537-7006. You can also reach CPA's Security Services by calling 403-537-7006. Impound LotThe Impound Lot operates on a cashless payment system. Credit Cards and Debit only.
Phone: 403-537-7000, option 1 Fax: 403-537-7107 Hours of Operation: 8am to 8pm - Weekdays 12pm to 4pm - Saturday and Sunday Impound Lot Holiday Hours New Year's Day, Jan 01 - Closed January 02 - Regular (8am - 8pm) Family Day, Feb 20 - Closed Good Friday, April 07 - Closed Easter Sunday, April 09 - Regular (12pm - 4pm) Easter Monday, April 10 - Regular (8am - 8pm) Victoria Day, May 22 - Closed Canada Day, July 01 - Closed Heritage Day, Aug 07 - Closed Labour Day, Sept 04 - Closed National Day for Truth & Reconciliation, Sept 30 - Closed Thanksgiving Day, Oct 09 - Closed Remembrance Day, Nov 11 - Closed Christmas Eve, Dec 24 - Regular (12pm - 4pm) Christmas Day, Dec 25 - Closed Boxing Day, Dec 26 - Regular (8am - 8pm) December 27 - Regular (8am - 8pm) New Year's Eve, Dec 31 - Regular (12pm - 4pm) To Report an Illegally Parked VehiclePhone: 403-537-7000, option 3 to speak with one of our officers. Monday - 6am to 11pm Tues. to Fri. - 6am to 2:30am Saturday - 9am to 2:30am Sunday - 8am to 11pm
Holiday Hours New Year's Day, Jan 01 - Closed January 02 - Regular (6am - 11pm) Family Day, Feb 20 - (8am - 8pm) Good Friday, April 07 - (8am - 8pm) Easter Sunday, April 09 - (8am - 8pm) Easter Monday, April 10 - Regular (6am - 11pm) Victoria Day, May 22 - (9am - 10pm) Canada Day, July 01 - (8am - 2:30am) Heritage Day, Aug 07 - (8am - 2:30am) Labour Day, Sept 04 - (8am - 2:30am) National Day for Truth & Reconciliation, Sept 30 - (8am - 8pm) Thanksgiving Day, Oct 09 - (8am - 8pm) Remembrance Day, Nov 11 - (8am - 8pm) Christmas Eve, Dec 24 - (8am - 8pm) Christmas Day, Dec 25 - Closed Boxing Day, Dec 26 - (8am - 8pm) December 27 - (8am - 8pm) New Year's Eve, Dec 31 - Regular (9am - 2:30am) ParkPlus SystemWant to know more about the ParkPlus System? Have a cell phone account or general ParkPlus System inquiry? Phone: 403-537-PARK (403-537-7275) Email: parkplus@calgary.ca Toll free: 1-888-544-4011 Residential Parking PermitsPhone: 403-537-7000, option 2 and press 1 Fax: 403-537-7001 Email: rpp@calgary.ca Vehicle Seized or Towed?Call the Impound Lot at 403-537-7000, option 1 and press 2 July 2021 Cyber-Security Privacy Breach General InquiriesEmail us at ReportCyberSec@CalgaryParking.com. Monthly ParkingIncluding bicycle and motorcycle parking. Phone: 403-537-7000, option 2 and press 2 Email: monthlyparking@calgary.ca GST R#119457869 |