Information | ParkPlus update

Great news ParkPlus account holders! Minimum top-up and low balance threshold amounts have been reduced to $5. These changes give you more flexibility and convenience when adding funds to your account. Make sure to update to the latest version of the MyParking app to see the new changes.

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Contact us | Calgary Parking

Contact us

For questions, concerns, or support, we're happy to help. TTY text telephone services are available by calling 711.

General inquiries

403-537-7000
parking@calgary.ca

Hours:
Weekdays: 8 a.m. to 8 p.m.
Weekends: 9 a.m. to 5 p.m.
Closed on stat holidays

Reporting an illegally parked vehicle

403-537-7000, option 3 (please note that reports can be taken by phone only)

Mon to Fri: 6 a.m. to 12:30 a.m.
Sat to Sun: 8:30 a.m. to 12:30 a.m.

Holidays: See holiday hours

Impound lot / In-person services

400 39 Avenue S.E.
Calgary, AB T2G 5P8

Hours:
Weekdays: 8 a.m. - 10 p.m.
Weekends: 10 a.m. - 4 p.m.
Closed on stat holidays

Scams

Calgary Parking and The CIty of Calgary do not use text to communicate with customers regarding ticket notifications or payment requests. Please report any suspicious texts to the Canadian Anti-Fraud Centre. If you have been financially impacted by a scam, please report this to the Calgary Police Service non-emergency line at 403-266-1234.

Example of a scam message
undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null

MyParking App

For the best rates, session notifications and an easy to find parking map, download the MyParking App:

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