In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
What would make the Calgary Stampede even better? Some free parking of course!
Date: July 10 & 11, 2019
Time: 11:30 am - 1:30pm
Our Yahoo Crew will be giving away FREE two-hour on-street parking sessions this Stampede season! The Yahoo Crew will be in the downtown core, 17th Ave, Mission & Beltline areas starting as many free parking sessions as possible!
To qualify for the two hours of free parking, parkers either have to approach a member of the Yahoo Crew and ask for a free session PRIOR to making a parking payment or be randomly approached by a Yahoo Crew member.
This is the 4th year of the Yahoo Crew campaign. The idea stemmed from our highly popular Holiday Parking Elves campaign that runs in December.