ParkPlus Pay Machines

COVID-19 Update

In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home. 

CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.

We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

Once you've pulled into a ParkPlus parking zone, make a note of the ParkPlus zone number located on signs lining the street on which you've parked. Then look for one of the ParkPlus Pay Machines (the pay machine must be located in the same pricing area as where you are parked) or pay by cell phone. 

CPA has also introduced a new payment option called the Virtual Pay Machine, for customers on the go.

At a ParkPlus pay machine:

  • Enter the four digit zone number for the area in which you are parked
  • Enter your license plate
  • Make payment by either
    • Inserting coins ($2, $1, $0.25)** until "paid to time" is adequate or,
    • Inserting a credit card (VISA, MasterCard or AMEX) as shown on the front of the pay machine. Remove credit card when requested and select the appropriate time required by pressing the + (add), - (subtract) or "Max Time" buttons. Please note that on-street, prices change based on time periods during the day; to move to the next time period, please continue to press the + (add) button or press the "Max Time" button twice and then use the add and subtract buttons to adjust the time
  • Press button for optional receipt (a receipt is not required for the dash, but you may need one for your personal records)

**Please note that the pay machines do not provide change and there is a $0.50 minimum purchase for all pay machine transactions for on-street parking. The minimum purchase in a surface lot or parkade varies depending on the minimum purchase for the facility. 

Parking in Parkades and Surface Lots

If you are parked in a surface lot or parkade and wish to remain parked for longer than the current time period, press the "Max time" button twice at the initial time of purchase. The second press of the Max time button will allow parking to be paid for the next full time period. If needed, the – (subtract) button can be pressed to reduce the time.

Other Important Pay Machine Links

Watch the video: How to use a ParkPlus Pay Machine