Visitor Parking Permits

COVID-19 Update

In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) location remains open with reduced hours of 8am to 8pm Monday to Friday and from 12noon to 4pm on weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember that payment can be made online from the safety and convenience of your home. 

CPA is enforcing physical distancing rules by requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.

We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

The City of Calgary introduced a temporary 30 minute grace period for curbside parking from April 09 - May 31, 2020. Effective June 01, 2020 regular parking rates apply. 


For questions or concerns on Visitor permits, please call (403) 537-7000.

Visitor Permit

A qualifying resident living at a single detached dwelling, semi-detached dwelling, duplex, rowhouse, or townhouse can apply for access to a visitor permit, with the exceptions of Zone YY and AAA where only one permit per residence is allowed.

Visitor permits are only valid within 150 metres of the resident’s address. 

Visitor permits are intended for short term, temporary use by Visitors and can only be activated for 14 consecutive days at a time. They must not be activated for a vehicle registered to the address for which the Visitor Parking Permit has been issued and cannot be bought, sold, traded or rented.

Please visit for information about activating and deactivating visitor sessions in the new online RPP system.

Click here for information on how to apply for a visitor permit.

Please note:

  • Apartment-style complexes do not qualify for visitor permits
  • Only visitors to your address may use the permits