In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
The Calgary Parking Authority manages and operates 6,396 on-street stalls and 7,961 stalls in surface lots and parkades. We accept payment by coin or credit card at all locations on-street, in our surface lots and in our parkades. We also offer a payment by cell phone option. To find out more or register for your ParkPlus cell phone account, click here. You can also use the Virtual Pay Machine; click here to learn more.
In the case of a discrepancy between the rates shown on this site and those displayed at the lot, the rates at the lot shall prevail.
For surface lot rates, please click here.
Off-Street Parking RatesRates in parkades and surface lots are generally based on 12-hour periods. For example, day rates are from 6 a.m. to 6 p.m., and evening rates start from 6 p.m. to 6 a.m. Special evening and weekend rates reflect off-peak parking times.
Special Event SpaceThroughout the year, the CPA receives many requests from a range of organizations and associations to use our parking lots or parkades for an event. We rent out our facilities for events such as Stampede breakfasts, festivals and other special events.
For information on special event requests, please click here or email us at firstname.lastname@example.org.