In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home.
CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.
We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
The Calgary Parking Authority publishes brochures and information booklets in addition to it's annual Report to the Community.
Spotlight On Parking
"Spotlight on Parking" reviews the activities of the Calgary Parking Authority. This pdf document provides an overview of the facilities, enforcement services and the Municipal Impound Lot as well as our community initiatives.
Social Responsibility Report
The Calgary Parking Authority (CPA) plays a vital role in supporting Calgary's day-to-day mobility in the downtown, residential areas and other city streets and roadways. The CPA's Corporate Social Responsibility Report shines a spotlight on the many ways we build upon, and then go above and beyond our regular business operations to give back to Calgarians.
Brochures and Information Booklets
Looking for information about derelict vehicles, accessible parking, truck and RV parking or the Impound Lot? Need more information about on-street parking or parking in CPA surface lots?
We produce brochures to help answer your questions about these topics. We also have links below to other information, such as bylaws, that may be useful for you. Please click on the headings below to find out more.
Please also view our FAQs that help to answer a variety of parking related questions.
Programs and Services
CPA Annual Successes