To reach the Calgary Parking Authority contact us:

Download the new and improved MyParking app on the Apple App Store or Google Play Store today! Enjoy parking with ease right from your cell phone. Click here for more details.

Main Office Location

620-9 Ave SW

Calgary, AB T2P 1L5

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Phone: 403-537-7000

Fax: 403-537-7001

Toll free: 1-888-544-4011

Hours of Operation:

Monday to Friday: 8:30 am - 4:00 pm

Closed weekends, statutory and observed holidays.

Parking Enforcement Inquiries

Phone: 403-537-7100

For parking ticket payment inquiries, please email or call 403-537-7100, option 3.

Ticket Appeals/ Administrative Reviews

Call 403-537-7100, option 3 and press 1


Fax: 403-537-7104

ParkAid & CPA Security Services

In a ParkPlus zone and need a tire inflation or battery boost? Call our FREE ParkAid service at 403-537-7006.

You can also reach CPA's Security Services by calling 403-537-7006.

Impound Lot

400-39 Ave SE

Calgary, AB T2G 5P8

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Phone: 403-537-7111

Fax: 403-537-7107

Hours of Operation:

Weekdays 7 am - 11 pm

Weekends, Statutory and Observed Holidays: 9 am - 4 pm

Closed Christmas Day

To Report an Illegally Parked Vehicle

Phone: 403-537-7100, option 2 and speak to a Dispatch Officer.

ParkPlus System

Want to know more about the ParkPlus System? Have a cell phone account or general ParkPlus System inquiry?

Phone: 403-537-PARK (403-537-7275)

Toll free: 1-888-544-4011

Residential Parking Permits

Phone: 403-537-7000, option 1

Fax: 403-537-7001


Vehicle Seized or Towed?

Call the Impound Lot at 403-537-7111

General Inquiries and Feedback

Email us at

Contract Parking

Including bicycle and motorcycle parking.

Phone: 403-537-7000 Email:

If you are a monthly parker who needs to update your license plate, please use the Park Online system.

Service Request Tracking System

To ensure better customer service, the CPA has introduced a request tracking system to log, update and resolve customer requests as quickly as possible. Depending on the type of request, a Service Request (SR) number may be provided so that CPA staff can quickly locate and communicate the status of the request.

GST R#119457869