Information | ParkPlus update

The Virtual Pay Machine is now named Pay as Guest, and it can now be found on both the MyParking app and ParkPlus for web. Low-balance alert management, auto top-up and save card options are now consistent across both platforms.

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Contact us | Calgary Parking

Contact us

For questions, concerns, or support, we're happy to help. TTY text telephone services are available by calling 711.

General inquiries

403-537-7000
parking@calgary.ca

Hours:
Weekdays: 8 a.m. to 8 p.m.
Weekends: 9 a.m. to 5 p.m.
Closed on stat holidays

Reporting an illegally parked vehicle

403-537-7000, option 3 (please note that reports can be taken by phone only)

Mon to Fri: 6 a.m. to 12:30 a.m.
Sat to Sun: 8:30 a.m. to 12:30 a.m.

Holidays: See holiday hours

Impound lot / In-person services

400 39 Avenue S.E.
Calgary, AB T2G 5P8

Hours:
Weekdays: 8 a.m. - 10 p.m.
Weekends: 10 a.m. - 4 p.m.
Closed on stat holidays

Scams

Calgary Parking and The CIty of Calgary do not use text to communicate with customers regarding ticket notifications or payment requests. Please report any suspicious texts to the Canadian Anti-Fraud Centre. If you have been financially impacted by a scam, please report this to the Calgary Police Service non-emergency line at 403-266-1234.

Example of a scam message
undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null

MyParking App

For the best rates, session notifications and an easy to find parking map, download the MyParking App:

download-on-the-app-store
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