Holiday Parking Elves Are Back!
In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
The CPA Holiday Parking Elves are giving away the gift of FREE PARKING for the ninth year in a row! The Calgary Parking Authority is partnering with Kensington, 4th Street, Inglewood and 17th Avenue BRZs to bring back the Holiday Parking Elves to Calgary streets.
On December 7th and 14th, 2019, Holiday Parking Elves will give away hundreds of free two-hour on-street parking sessions to randomly selected visitors to Kensington, 4th Street, Inglewood and 17th Avenue.
How to get the Gift of Free Parking:
* Elves cannot reimburse customers for a previously paid parking session. Elves wll also be randomly approaching visitors to offer them a complimentary two-hour parking session.
This campaign aims to increase the number of visitors to these areas during the holiday season and to spread holiday cheer from the CPA and participating BRZs to our customers.
Click 'attending' on our Facebook Event & invite your friends!
If you have further questions about the campaign, please call the Calgary Parking Authority office at 403-537-7000 or email firstname.lastname@example.org.