Impound Lot

Alberta Family Day, February 15, 2016 is a statutory holiday; therefore, no payment is required for on-street parking. Holiday rates will be in effect at select Calgary Parking Authority surface lots and parkades (regular rates will be in effect at the Calgary Zoo and TELUS Spark).

Please note: The Calgary Parking Authority office will be closed on February 15, 2016 and will re-open at 8:00 am on February 16.

The Impound Lot is a secure storage area for vehicles that have been stolen, abandoned, or parked illegally or have been involved in an accident or crime.

Contact the Impound Lot at by phone at 403-537-7111 or by fax at 403-537-7107.

Hours of Operation:

The Impound Lot operates on the following schedule:

  • 7 am - 11 pm - Weekdays
  • 9 am - 4 pm - Weekends and Statutory Holidays
  • Closed on Christmas Day

The Impound Lot has a gatekeeper and security officer on-site 24 hours a day, seven days a week so that impounded vehicles can be accepted at any time to ensure vehicles are safe and secure.


The Impound Lot is located at 400 - 39 Avenue SE. It is only a few minutes walk from the 39 Ave. C-train station.

Click here to view map.

Quick Links

Is my vehicle currently at the Impound Lot? Search by license plate or call 403-537-7111.

How much will it cost to release my vehicle from the Impound Lot? View towing and storage fees.

What documents will I need to provide to have my vehicle released? View what documents are required.

Can the tow truck release my vehicle to me? See the vehicle release policy for tow trucks.

I'm looking for a second-hand vehicle. See our information on our unclaimed vehicle auction.

What happens after a vehicle is taken to the Impound Lot? See our informational poster.

About the Impound Lot

The Calgary Parking Authority is responsible for the care of the vehicle and its contents once the vehicle has been seized by a peace officer.

Staff at the Impound Lot do not tow vehicles. Their role is to ensure that vehicles are safe and secure and are released only to authorized individuals. Vehicles will only be released to the vehicle owner or the owner's designate.

The Impound Lot operations are regulated under the Traffic Safety Act, Vehicle Seizure and Removal Regulation.