Calgary Zoo and ParkPlus

COVID-19 Update

In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time. 

As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SEis actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns. 

The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.

To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.  

Calgary Zoo Member Parking

Calgary Zoo Engage or Inspire Members

Parking is complimentary for all Calgary Zoo members with online registration. Once you've added and activated your licence plate(s), you can park one of your activated vehicles at the Calgary Zoo any time you visit with no need for further action.

How do I create a Parking Services account?

  1. Go to https://calgaryzoo.permit.parkplus.ca and click Welcome
  2. This will lead you to the Parking Services login page, click Create Account
  3. Fill out the following information:
  • First name
  • Last name
  • E-mail
  • Password
  1. Click Sign Up
  2. An e-mail will be sent to you, please follow the instructions on the e-mail to confirm your e-mail and activate your account

Note: If you have a Residential Parking Permit account and your Calgary Zoo membership uses the same e-mail, you can use the same login credentials.

How do I register my Calgary Zoo Membership Parking?

  1. Go to https://calgaryzoo.permit.parkplus.ca and sign in
  2. Click My Permits and on the left hand side click Register Membership
  3. Enter your last name and your Calgary Zoo membership number and click Submit
    • The last name must match the last name on your Calgary Zoo membership card
    • If you don't have your Membership number, please contact Calgary Zoo at 403-232-9300

How do I activate my licence plate(s)?

  1. Go to https://calgaryzoo.permit.parkplus.ca and sign in
  2. Click My Permits and on the left hand side click Manage Permits
  3. Click on Edit My Licence Plate List
  4. Under New Plate, enter your licence plate number and province/state and click Add Plate. Once you click Add Plate the licence plate will be automatically activated.
  5. If you have more than two plates on your profile, you'll be prompted to select which you'd like to have active session(s) by clicking the adjacent switch (it'll turn green.)
  6. Don't forget to click Save when you're done!

Please make sure your plate(s) are up-to-date prioti to parking at the Calgary Zoo.

How many licence plates can I register?

Calgary Zoo Engage or Inspire Members can have one (1) vehicle eligible for free parking at a time, up to two licence plates activated at a time, and multiple plates loaded on their profile. Before you park at the Calgary Zoo, ensure the correct licence plate(s) are activated in the system.

How long is my parking valid for?

Once you have registered and activated your licence plate(s), you'll maintain your parking privileges at the Calgary Zoo until your membership expires.

For more frequently asked questions, please visit https://www.calgaryzoo.com/membership/free-parking

Monthly Contract Parking at the Zoo

A limited number of monthly parking stalls for the Calgary Zoo can be purchased through Park Online at the following link: https://parkonline.calgary.ca

  • Rate: $70.00
  • Location: Calgary Zoo - North Lot - ParkPlus Zone 8301; Address: 84 St Georges Dr NE
  • Hours of use: 24 hours/day, seven days a week. Guaranteed stall availability Monday-Friday 2:00 a.m. - 9:00 a.m.; outside of these hours availability is on a first come first serve basis.
In the case of a discrepancy between the rates shown here and those displayed at the lot, the rates at the lot shall prevail.

Enjoy the convenience of ParkPlus at one of Calgary's favourite places, the Calgary Zoo1300 Zoo Road NE.

Watch this Video to see how to set up your Membership Parking at the Calgary Zoo

North Lot (Zone 8301)

  • When visiting the Calgary Zoo, there is a $12.00 per day flat fee for parking that will be valid for 24 hours from the time that you enter the parking lot.

  •  You are able to pay for your parking before or after you visit the zoo; just ensure that you pay prior to leaving.

  • Paid parking is in effect 24/7.

  • You are also able to use your existing ParkPlus cell phone account or create a cell phone account to pay for your parking at The Zoo - you can use this same account to pay for parking in ANY ParkPlus zone!

Please note that there is a 30 minute grace period and you may enter and exit within 30 minutes without making payment.

West Lot (Zone 8302)

Rates

$1.75 per 1/2 hour to a maximum of $12.00 (24 hours, 7 days a week).