Hours of Operation

COVID-19 Update

In support of COVID-19 precautions, the main CPA office (620-9 Avenue SW) closed effective March 17, 2020. The Impound Lot (400-39 Ave SE) remains open with reduced hours 8am - 8pm Monday to Friday and 12noon - 4pm weekends. This may result in longer than usual wait times for customer service support. We thank you for your patience. Please remember payments can be made online from the safety and convenience of your home. 

CPA is enforcing physical distancing rules by requiring customers remain 6 feet apart and limiting the number of people in our lobby at one time. This means customers may be required to wait outside before gaining access to the lobby. Please dress appropriately for the weather and bring all necessary documentation with you.The health and safety of our customers and employees remains our highest priority. Please do not enter the Impound Lot if you are sick.

We are encouraging use of the MyParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.

Main Office

620-9 Avenue SW

Calgary, AB

T2P 1L5

Click here to view map.

Hours of Operation:

As of March 17, 2020 the Main Office will be temporarily closed.

Phone: 403-537-7000

Fax: 403-537-7001

Security Services

Hours of Operation:

Open 24 hours a day, 7 days a week

Phone: 403-537-7006

Impound lot

400-39 Ave SE

Calgary, AB T2G 1X5

Click here to view map.

Hours of Operation: 

As of March 17, 2020 the Impound Lot will operate on the following temporary, reduced schedule:

  • 8 am - 8 pm - Weekdays
  • 12 noon - 4 pm - Weekends and Statutory Holidays
  • Closed on December 25th
  • Phone: 403-537-7111
  • Fax: 403-537-7107