Customer Services

LOT 60 Vaccine Clinic - Closing July 30th

We’d like to thank the more than 23,000 parkers who’ve attended the TELUS Convention Centre vaccine clinic and successfully registered their licence plate in our system. This process allows us to accommodate as many parkers as possible in our limited capacity parkade. We encourage Calgarians to continue to register their licence plate when attending the clinic, as it ensures vehicle turnover and allows continuous parking access in support of vaccinations.

The CPA is pleased to support the health and safety of Albertans through our alignment with the clinic, and as such parkers who received a ticket at the Convention Centre Parkade between April 5th and 30th do not need to take any further action.

Heritage Day – August 2, 2021: Payment is not required for on-street ParkPlus zones and holiday rates will be in effect in select CPA surface lots and parkades. Regular rates will be in effect at Calgary Zoo, TELUS Spark and Heritage Park. Our Impound Lot will also be closed.

Electric Vehicle Charging Stations available in select CPA parkades

Full details about our ev charging offerings can be found at

  • Lot 25 - City Centre Parkade
  • Lot 28 - McDougall Parkade
  • Lot 36 - City Hall Parkade
  • Lot 54 - Centennial Parkade
  • Lot 60 - Convention Centre Parkade 

Charging stations are free to use, just pay for the cost of your parking.

Waterless Carwash Available at Select Parkades

A waterless carwash and car detailing service is available for purchase from Ecovolution at City Hall Parkade (Lot 36) and at Centennial parkade (Lot 54). We are excited to offer customers this value-added service option for your convenience while parked with us.

Ecovolution provides environmentally friendly deep cleaning hand washes and full detailing of your vehicle utilizing the power of steam without chemicals and with no wastewater run-offs.

Please visit Ecovolution's website here for pricing details. 

Interested? Book directly through Ecovolution online, or by calling or texting (403) 404 4435.



Value-Added Services from CPA

The Calgary Parking Authority offers free services including ParkAid and Car Care Centres to enhance the value we deliver to our customers.

Click here to read more on the CPA's Security Services.

For information on Customer Appreciation Days, click here.

ParkAid Services

We offer free battery boosting and tire assistance services in ALL ParkPlus Zones, including on-street, parkades and surface lots. This service is available 24 hours a day, 7 days a week to our customers.

Have you ever returned to your parked car to discover it has a dead battery or a flat tire? Or on a really bad day, both? Hopefully you will never have such an experience... but now, if it ever happens in a ParkPlus zone, our ParkAid services will help you out!

This service is a part of CPA's commitment to better customer care and convenience. And best of all, it's free!

*Note: The Calgary Airport is not a ParkPlus zone. More information about airport parking and services can be found by clicking here.

What to do.

So what do you do if you find you have a flat tire or a dead battery? Simply call ParkAid! Call 403-537-7006 24/7! Help will be on its way.

Free Tire Assistance and Vacuum Stations in Select Parkades

Flat tire? Dirty floor mat? We've introduced complimentary tire inflation and vacuum stations in six of our parkades.

Our Car Care Centres are available in the following facilities:

  • Centennial Parkade (620-9th Ave SW)
  • City Centre Parkade (221-9th Ave SW)
  • McDougall Parkade (720-5th Ave SW)
  • Lot 40 Parkade (112-5th Ave SW)
  • Convention Centre Parkade (727-1 St SE)
  • City Hall Parkade (322-9th Ave SE)

Most* of the Car Care Centres are located near the parkade entrance and exit ways and are accessible 24 hours a day, 7 days a week. Best of all, they're free for customers to use!

*The car care centre at City Centre Parkade is located on 2A by the center ramp.