Calgary Parking Authority 

July 2021 Cyber Security Notice

The CPA is committed to ascertaining the impact of this cyber security incident and notifying all affected customers. The root cause issue has been identified and contained. A complete forensic investigation is being conducted in collaboration with a third-party cyber security agency. This investigation will determine the scope of users affected and any further mitigations required.

Some additional security steps that you can take are: 
- Change your ParkPlus account password and any other account that uses this password as a precaution. 
- Monitor your ParkPlus account for any suspicious activity. 

- Change your password regularly. Do not use easily guessed passwords. Do not use the same passwords for multiple accounts. 
- Be vigilant against third parties attempting to gather information by deception (known as “phishing”), including links to fake websites.


Protecting the security of our systems and privacy of our customers is a top priority of the CPA. Please report security incidents or suspicious activity to ReportCyberSec@CalgaryParking.com.

Click here to view the Calgary Parking Authority's General Terms of Use and ParkPlus Terms of Use

Connect with Us

You can email your questions and feedback to improveservice@calgaryparking.com or find all of our contact information here.

The CPA is using social media to enhance our customer service by answering questions and responding to concerns, and providing valuable parking-related updates.

Facebook   Instagram   Twitter   LinkedIn   YouTube

Local Deals

Our Local Deals feature is LIVE on the MyParking app. Local Deals connects users with exclusive offers from Calgary businesses they know & love. The feature, which appears when you start a ParkPlus parking session, unlocks coupon codes you can use at your favourite participating business. Local Deals allows us to support other local businesses while delivering new functionality to our app users; a win-win! For more info, click here.

The Calgary Parking Authority: Offering So Much More than Parking

The CPA + Aboriginal Friendship Centre of Calgary

We, like the rest of Canada, have been shaken by the on-going discoveries of mass graves on former Residential School land. Indigenous issues are our issues and our organization will continue to listen, learn and do our part to further Truth and Reconciliation in a genuine and meaningful way.

We have made the decision to donate 10% from each Platform Parkade monthly customer agreement (contract and/or Flex Pass) for the remainder of 2021 to the Aboriginal Friendship Centre of Calgary

The Aboriginal Friendship Centre of Calgary is a non-profit with a mandate to provide social, cultural, education and employment services to Aboriginal peoples within the Calgary Metropolitan area.

Platform Parkade opened its doors on May 26, 2021 and is located in the East Village, Calgary’s oldest neighbourhood and one of the most traditionally important gathering places for local Indigenous peoples.

Need parking? CLICK HERE

New Edmonton Trail Zones & Requirements

The CPA believes in building a better Calgary by working collaboratively to support the current and future parking needs of the communities we serve.

In December, as part of The City of Calgary’s Edmonton Trail improvements project, the Roads department installed maximum time limit and no stopping signage along the north and south lanes of Edmonton Trail NE from 7th Ave to 14th Ave NE to support a smooth flow of traffic and encourage efficient curbside utilization. Though no payment will be necessary at this time, registration is now required.

The CPA supports this project via enforcement and through online registration services. ParkPlus pay machines will not be installed in these new zones. Registration will be accessible through the MyParking app, Text to Park, Call to Park and our Virtual Pay Machine (VPM).

For more info, please visit The City of Calgary's website.

On-Street Parking

Plan your trip downtown with our On-street Occupancy map. Using ParkPlus transaction data, the map provides a guideline for on-street parking availability. The map also provides ParkPlus zone information including parking rates and time restrictions.

Off-Street Parking

You can view the locations of all parkades and surface lots, along with their rates, here.

Our Annual Report, 'Report to the Community'

Our Report to the Community summarizes the Calgary Parking Authority's activities in the communities we serve and highlights the successes that we celebrated in 2020. You’ll find our financials, information about the role we play in Calgary as well as some of the ways in which we gave back to the community last year.  

Our 2021 Sponsorship Program is Open!

Do you have a project in the works that supports PARKING, MOBILITY &/or TRANSPORTATION? Tell us about it! Our 2021 Sponsorship Program is now open: CLICK HERE for submission info, evaluation criteria & more.

High Park

The CPA is proud to support High Park and the Beltline Neighbourhoods Association’s (BNA) vision for this utilitarian community space; the top floor of our City Centre Parkade (Lot 25)! High Park celebrates placemaking across Calgary and highlights the importance of interactive public art spaces that contribute to our beautiful city.

For more information, please visit: www.beltlineyyc.ca/highparkyyc or submit a rental request on our Event Rentals page.

Interested in joining the CPA team? 

Click here for career opportunities.