In support of COVID-19 precautions our hours of operation have been reduced to support the health of our staff and customers through social distancing. This may result in longer than usual wait times for customer service support. We apologize for any inconvenience and appreciate your patience during this time.
As of March 17, 2020, the main CPA office (620-9 Avenue SW) will be closed. The Impound Lot (400-39 Ave SE) is actively enforcing physical distancing rules, requiring customers to remain 6 feet apart and limiting the number of people in our lobby at a time. This means customers may need to wait outside before gaining access to the lobby, so dress appropriately for the weather and have all necessary documentation with you to support an efficient visit. Please also note, the Impound Lot’s reduced hours of operation are 8am to 8pm Monday to Friday and 12noon until 4pm on weekends; please arrive early enough to ensure we have enough time to resolve your concerns.
The health and safety of our customers and employees is our highest priority. Please do not enter the Impound Lot if you are sick. We are encouraging use of the myParking App rather than pay machines and want to remind customers to use online tools to pay tickets, submit appeals, manage residential parking permits and top up your paid parking account.
Due to COVID-19 concerns and reduced traffic to the downtown core, most CPA parkades have been now closed to daily parkers. Daily parking is only available at City Centre Parkade (Lot 25). Monthly parkers can still access their lots using their Preferred Parker Access cards.
To promote the use of virtual ticket payments rather than customers visiting our office, we have suspended the $3 online fee for ticket payments.
The Calgary Parking Authority (CPA) is a team of professionals who are building stronger communities by providing exceptional parking experiences.
The CPA provides a competitive total compensation package that includes more than just a base salary or wage. Our group benefits plan includes dental care, extended health care, vision care, life insurance, spousal and dependent life insurance, critical illness insurance, long term disability and accidental death and dismemberment coverage. We participate in a defined benefit plan, and offer other employee-focused benefits such as:
Check our website often to see new job opportunities. As areas of CPA function as a 24/7 operation, some of these positions will require shift work, including evening and weekend work. Other positions will work a more standard Monday to Friday schedule.
We think the CPA is a great place to grow your career, and we're looking for great people to help us make Calgary a better place to live, work, and play.
Thank you for your interest in working for the Calgary Parking Authority.